Site Supervisor

RadNet • New York, NY

2d

About The Position

The Site Supervisor oversees imaging center operations and team members while supporting quality patient care, business development, and efficient achievement of organizational goals. The role includes hiring and developing employees, monitoring performance, ensuring regulatory and company-policy compliance, and maintaining a professional, respectful, collaborative environment. The supervisor may perform technologist duties to maintain technical skills and help address staffing shortages, as applicable.

Requirements

• Excellent management skills, including sales and customer service, public relations, time management, clerical skills, some bookkeeping, written and verbal communication, knowledge of budgets and financial statements, understanding of workers' compensation billing needs, and basic medical-related knowledge and skills.
• Detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff, and management.
• Previous experience at a medical facility of similar volume.
• Ability to communicate clearly and effectively in writing and verbally.
• Knowledge of state and federal health and safety regulations.
• Knowledge of budget development, general computer skills, and Microsoft Office.
• Passion for patient care, sound judgment, and ability to remain professional in all situations.
• Effective and professional communication and interpersonal skills, and respect for patients, guests, and colleagues.
• Structured approach to work, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

• Technical imaging experience is a strong plus.
• A four-year degree in business administration or healthcare administration, or six or more years of experience in the radiology service industry and/or management experience, is preferable.

Responsibilities

• Assist with hiring qualified team members in accordance with approved protocols and HR guidelines, and help maintain low employee turnover.
• Direct, mentor, and oversee imaging center and department team members by setting expectations and objectives, monitoring performance, and providing recognition, coaching, counseling, or discipline as appropriate.
• Adhere to OSHA regulations, RadNet practices, and safety protocols.
• Promote and pursue new business opportunities for the imaging center and organization.
• Develop strategies to achieve individual and business unit goals.
• Advocate for change to improve effectiveness and efficiency.
• Perform technologist duties, as applicable, to maintain technical skills and alleviate staffing shortages.
• Safeguard patient property and Patient Health Information, and ensure team members do the same.
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements, and ensure employee adherence to medication policies.
• Respect company property, including cash and patient financial information on-site or in patient portals, and ensure team members do likewise.
• Maintain professional behavior toward patients and coworkers and respond to the needs of others.
• Respect patient boundaries and cultural sensitivities, including in interactions among team members.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting, and ensure team members meet the same expectation.
• Foster a nurturing environment and cooperative, collaborative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at any company imaging center for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed