Site Security Supervisor - CA DL Required (E-JG)

Securitas Security Services•Escondido, CA

About The Position

The Site Security Supervisor oversees Security Officers, Lead Officers, and other company personnel assigned to one or more client-site posts. The supervisor ensures post orders are followed, rounds are completed, required reports are filed, and appropriate authorities and the client are notified during emergencies. The role includes coaching, training, inspecting posts, coordinating coverage, submitting payroll and personnel information, and maintaining communication with employees, company management, and client representatives. The supervisor may also perform Security Officer duties according to post orders and company policy. The position requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions. A minimum of two years of retail experience is preferred. The job may require applicable security licensing and includes work involving regular vehicle use, frequent sitting, standing, and walking, occasional lifting and other physical activity, and potential exposure to stressful situations, inclement weather, or conditions requiring protective equipment. Overtime may be required without advance notice.

Requirements

High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
May be required to hold and continue to meet requirements for applicable state, county, and municipal Security Officer licenses.
Knowledge of security operations, especially patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual circumstances and adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Courteous telephone manner.
Strong customer-service and results orientation, and interpersonal skills for interacting effectively with clients across social levels and cultures.
Must meet company standards for background and reference checks, controlled-substance testing, and behavioral selection survey, in addition to mandatory licensing requirements.
Ability to handle multiple tasks concurrently and use keyboards, computers, and controls.
Ability to see, hear, speak, and write clearly to communicate, observe and report incidents, and direct others.
Ability to perform the physical demands of the position, with or without reasonable accommodation, including frequent sitting, standing, and walking, occasional reaching, stooping, kneeling, crouching, and crawling, and lifting or moving up to 10 pounds frequently and up to 25 pounds occasionally.
Ability to maintain composure with authorities, executives, clients, staff, and the public, including in urgent or stressful situations.
Regular use of a vehicle for work duties.

Nice To Haves

Minimum of two years of experience in retail.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel assigned to client-site posts.
Ensure post orders are followed, scheduled rounds are completed, and required reports are filed.
Notify appropriate authorities and the client in emergency situations.
Coach and discipline personnel as appropriate, documenting coaching and disciplinary actions and consulting company management or designated representatives when needed.
Train Security Officers and other personnel, and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information as designated.
Coordinate with company management or designated representatives to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide customer service.
Carry out assigned supervisory duties, which may include interviewing, orienting, training, assigning and directing work, appraising performance, rewarding and disciplining employees, resolving complaints and problems, and making hiring and termination recommendations.
Perform Security Officer duties when assigned, in accordance with post orders and company policy.