Shift Supervisor (Biotech Facility) - CA DL Required (VM)

Securitas Security Services•San Diego, CA

About The Position

The Shift Supervisor oversees guarding operations at multiple sites, with the primary job function of supervising Security Officers. The role includes inspecting sites, ensuring post orders are followed, coaching and training personnel, completing administrative procedures, responding to incidents, and providing service coverage when needed. The supervisor works with Branch management and client representatives to maintain service quality, coordinate staffing and operations, and address actual or potential problems. The position requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions. Candidates must be at least 18, legally authorized to work in the United States, able to communicate in English, and willing to complete pre-employment screening, including drug screening and a background investigation. A reliable means of communication and transportation is required. A California driver’s license is indicated in the job title. The work may involve stressful or urgent situations, overtime without advance notice, frequent sitting, standing, and walking, and occasional climbing, stooping, kneeling, crouching, crawling, and lifting. The supervisor may need to use a vehicle, work in inclement weather or with protective gear, and handle sensitive information.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication, such as a pager or phone.
Must have a reliable means of transportation, public or private.
Must have the legal right to work in the United States.
Must be able to speak, read, and write English.
Must have a high school diploma or GED.
Must be willing to participate in pre-employment screening, including a drug screen and background investigation.
High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the job’s essential functions.
May be required to hold and continue to meet requirements for applicable state, county, and municipal Security Officer licenses.
Knowledge of security operations and procedures and supervisory practices and procedures.
Ability to provide positive direction, motivate performance, track and maintain schedule assignments, and work effectively as a team member.
Ability to maintain professional composure in unusual or stressful circumstances and adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Strong customer service, results orientation, and interpersonal skills, including effective interaction with clients across social levels and diverse cultures.
Ability to handle multiple tasks concurrently and use a keyboard, basic computer functions, and operating controls.
Ability to see, hear, speak, and write clearly to communicate, observe and report incidents, and direct others.
Ability to meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to mandatory licensing requirements.
Ability to meet the physical and mental demands of the job, with or without reasonable accommodation.

Responsibilities

Supervise Security Officers and other assigned personnel, assess service quality, and initiate corrective action when necessary.
Meet with Branch management and client representatives to provide status updates and address current or potential problems.
Support client start-ups and contribute to security planning, assessments, and surveys.
Review post orders and communicate requirements or changes to affected personnel.
Coordinate staff orientation, training, development, and retention with Branch management.
Assign and direct work, coach employees, take disciplinary action when necessary, and refer problematic issues to Branch management.
Promote compliance with applicable laws, regulations, company policies, and procedures.
Coordinate scheduling, staffing, equipment, record keeping, and related matters with Branch management.
Meet with Branch management and Field Supervisors to discuss customer service, initiatives, personnel matters, and related issues.
Inspect client sites to ensure adequate coverage and compliance with post orders; visit client representatives to assess satisfaction; cover vacant posts as necessary.
Review client- and company-required reports for accuracy and timeliness.
Assist with preparing and submitting payroll and billing information.
Respond to incidents and perform related duties as assigned.