Shift Supervisor (Biotech Facility) - CA DL Required (VM)

Securitas•La Jolla, CA

About The Position

The Shift Supervisor oversees guarding operations at multiple sites, with the primary job function of supervising Security Officers. The role includes inspecting sites and ensuring post orders are followed, coaching and training personnel, completing administrative procedures, responding to incidents, and providing service coverage as needed. The supervisor works with Branch management and client representatives to address service needs, staffing, scheduling, training, and operational issues. The role also supports client start-ups and security planning, ensures personnel comply with applicable requirements, and reviews client and company reports, payroll, and billing information. Duties may vary by assignment and business needs.

Requirements

At least 18 years of age.
High School Diploma or GED; alternatively, an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
Two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions.
Reliable means of communication and reliable transportation, public or private.
Legal right to work in the United States.
Ability to speak, read, and write English.
Willingness to participate in pre-employment screening, including drug screening and a background investigation.
May be required to hold and maintain any applicable state, county, or municipal Security Officer license.
Knowledge of security operations and procedures and supervisory practices and procedures.
Ability to provide positive direction, motivate performance, and work effectively as a team member.
Understanding of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and adapt to different sites and changes in post procedures.
Ability to maintain professional composure in unusual, stressful, or urgent situations.
Courteous telephone manner and ability to write routine correspondence, logs, and reports.
Good organizational skills and strong customer-service and results orientation.
Strong interpersonal skills and ability to interact effectively with clients across social levels and diverse cultures.
Ability to handle multiple tasks concurrently and use a keyboard, basic computer functions, and operating controls.
Clear vision, hearing, speech, and writing to communicate, observe and report incidents, and direct others.
Ability to meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, as well as mandatory licensing requirements.
Ability to perform the physical and mental functions of the job, with or without reasonable accommodation.

Responsibilities

Supervise Security Officers and other assigned personnel, evaluate service quality, and initiate corrective action when needed.
Meet with Branch management and client representatives to provide status updates and address actual or potential problems.
Support client start-ups and provide input to security planning, assessments, and surveys.
Review post orders and communicate requirements and changes to affected personnel.
Coordinate staff orientation, training, development, and retention with Branch management.
Assign and direct work, coach employees, take disciplinary action as needed, support staff, and refer problematic issues to Branch management.
Promote a professional environment and ensure staff understand and comply with applicable laws, regulations, policies, and procedures.
Coordinate with Branch management on scheduling, staffing, equipment, record keeping, and related matters.
Meet with Branch management and Field Supervisors to discuss customer service, initiatives, personnel matters, and related issues.
Inspect assigned client sites to ensure adequate coverage and compliance with post orders; visit client representatives to check satisfaction and cover vacant posts as necessary.
Review client and company reports for accuracy and timeliness, and assist with payroll and billing submissions.
Respond to incidents and perform other duties of a similar nature and scope as required.