Security Shift Supervisor (2nd Screen) (Part-Time) (Internal Only)

Fond du Lac Band of Lake Superior Chippewa•Carlton, MN

6d•$28 - $31•Onsite

About The Position

The Security Shift Supervisor oversees Security Floor Supervisors and security officers during an assigned shift at Black Bear Casino Resort. The role manages staffing and scheduling, reviews shift activity and reports, supports performance management and staff development, and assists the Security Manager with departmental projects. The supervisor also serves as the department’s on-duty leadership representative when the Security Manager or Control Officer is absent, coordinates with other departments, and manages on-scene activity during emergencies until senior leadership takes over. The position requires professional, courteous service and adherence to internal controls, procedures, and applicable policies. A department uniform is provided and must be worn during scheduled work hours unless management has approved other arrangements. Attendance at mandatory department, Title 31, and/or SAR training is required. The role is based at Black Bear Casino Resort, with work locations as designated.

Requirements

No driver’s license is required.
Strong knowledge and understanding of United States and Minnesota laws.
Ability to work with the public.
Ability to communicate with and supervise areas and groups of people, and to act responsibly in emergencies.
Training in emergency first aid.
Knowledge of computer applications, including word processing, PowerPoint, Access, Excel, and Microsoft Outlook.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships with all parties involved.
Subject to drug and alcohol testing under the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Ability to lift and carry up to 25 pounds.
Ability to walk, stand, bend, stoop, climb, push, and pull.
Able to work in inside environmental conditions, including a smoking environment.
Operations run seven days a week, 24 hours a day, and on holidays.

Responsibilities

Supervise and oversee Security Floor Supervisors and security officers during the assigned shift.
Review and approve time-off requests, shift swaps, and schedule changes in coordination with departmental staffing needs.
Create and maintain the weekly security officer schedule, ensuring shift coverage, rest periods, and adherence to labor requirements.
Conduct and document annual performance evaluations for security officers and floor supervisors, and provide regular performance feedback.
Assist the Security Manager with special projects, including audits, investigations, training initiatives, policy updates, and emergency planning.
Monitor daily shift activity, review reports, and ensure incidents are documented and escalated when necessary.
Ensure security operations focus on customer service, internal controls, and procedural compliance.
Support and enforce training, mentoring, and development efforts across the security team.
Act as the department’s on-duty leadership representative when the Security Manager or Control Officer is absent.
Coordinate with other departments to meet operational needs during the shift.
Respond to emergencies and major incidents, managing on-scene activities until relieved by senior leadership.
Wear the provided department uniform during scheduled work hours unless management has approved other arrangements.
Attend all mandatory department trainings and all required Title 31 and/or SAR trainings.
Respond promptly and professionally to requests, complaints, and problems.
Demonstrate courtesy, respect, and sensitivity to visitors and coworkers as a representative of the Fond du Lac Band of Lake Superior Chippewa.
Represent the Fond du Lac Band and department positively and professionally in the community.
Maintain proper attendance and report to work on time in accordance with applicable policies.
Maintain a clean and organized work area.
Remain flexible and assume other responsibilities assigned by management as necessary.