INTERNAL APPLICANTS ONLY – Part-Time Retail Supervisor
About The Position
Lakeshore Learning is hiring an internal-candidate-only Part-Time Retail Supervisor for its retail store. The role supports store leadership by helping develop the sales team, maximize store sales, and deliver an exceptional customer experience in a fast-paced retail environment. The supervisor leads by example, assists with training and coaching, reinforces customer-service and store standards, and supports inventory, cash handling, scheduling, payroll approvals, and store opening and closing. The position also contributes to sales initiatives, promotional activities, and customer outreach programs.
Requirements
- At least 1 year of related retail management experience.
- Ability to work a flexible schedule, including nights and weekends.
- Knowledge of retail POS systems.
- Passion for providing excellent customer service.
- Positive and proactive approach to management and teamwork.
- Excellent communication and training skills.
- Exceptional time-management and organizational skills.
- Ability to demonstrate company standards and reinforce them with the team.
- Strong desire to recognize and reward achievements.
- Ability to give regular, clear feedback and to provide and receive constructive criticism.
- Ability to multitask to meet simultaneous demands.
Nice To Haves
- Experience with customer outreach and driving customer loyalty through brand-awareness initiatives.
Responsibilities
- Support recruitment and development of the sales team.
- Support training and development of new sales associates.
- Provide ongoing coaching and feedback to team members.
- Help drive workplace engagement and motivation within the store.
- Exceed customer-service expectations and empower the team to follow customer-service protocols.
- Seek and communicate customer feedback about product use at school and home.
- Build lasting relationships with customers.
- Train staff on new products and promotions.
- Monitor and maintain store presentation, retail policies and procedures, cleanliness, and safety standards.
- Assist with inventory management and stock control.
- Help with cash handling and reconciliation.
- Serve as a keyholder and support store and cash-register opening and closing.
- Assist with employee scheduling and payroll approvals to support optimal staffing.
- Support sales initiatives, promotional activities, and store outreach programs that raise awareness and foster relationships.
Benefits
- Quarterly bonus program.
- 401(k) retirement plan.
- Generous employee discount.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
