INTERNAL APPLICANTS ONLY – Part-Time Retail Sales Lead

Lakeshore Learning Materials•Shenandoah, TX

1d•Onsite

About The Position

The Retail Sales Lead is an internal-candidate-only, part-time role reporting to a Store Manager. This high-performing member of the store team helps achieve sales and service goals by leading and motivating sales associates, delivering exceptional customer service, and maintaining a welcoming and well-organized retail environment. The position operates in a fast-paced setting and may include assignment to the Key Holder role, assisting with store opening and closing, cash handling, and reconciliations. The Sales Lead may also perform other duties as assigned.

Requirements

At least 1 year of related retail experience.
Passion for excellent customer service and exceeding customer expectations.
Positive, proactive approach to management and teamwork.
Strong interpersonal, communication, and training skills.
Excellent time management and organizational skills.
Ability to demonstrate company standards and reinforce them with the team.
Ability to multitask and handle simultaneous demands in a fast-paced environment.
Demonstrated ability to lead, motivate, and coach a team to achieve sales goals.
Proficiency operating point-of-sale (POS) systems and other retail technology.
Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

Lead and motivate sales associates to achieve individual and team sales targets.
Assist customers with product inquiries, purchases, and returns, providing exceptional customer service.
Maintain a clean, organized, and visually appealing retail environment.
Monitor inventory levels and assist with replenishment and merchandising as needed.
Train and coach sales associates on product knowledge, sales techniques, and company policies and procedures.
Handle escalated customer inquiries and resolve issues or complaints in a timely and professional manner.
Collaborate with management to develop and implement sales strategies to drive business growth.
Stay up to date on product knowledge, industry trends, and competitor offerings.
If assigned the Key Holder role, assist with opening and closing procedures, including cash handling and reconciliations.
Perform other duties as assigned.