INTERNAL APPLICANTS ONLY – Part-Time Retail Supervisor

Lakeshore Learning Materials, LLC•Saint Louis Park, MN

3d•Onsite

About The Position

The Retail Supervisor supports store leadership and daily operations at a Lakeshore Learning Store. The role helps develop the sales team, deliver excellent customer service, maintain store standards, and support sales, inventory, cash handling, scheduling, and outreach activities. This position is open to internal candidates only; external applicants will not be considered. The schedule is flexible and includes nights and weekends.

Requirements

At least 1 year of related retail management experience.
Ability to work a flexible schedule, including nights and weekends.
Knowledge of retail POS systems.
Passion for providing excellent customer service.
Positive and proactive approach to management and teamwork.
Excellent communication and training skills.
Exceptional time-management and organizational skills.
Ability to demonstrate company standards and reinforce them with the team.
Strong desire to recognize and reward achievements.
Ability to provide regular, clear feedback and to give and receive constructive criticism.
Ability to multitask to meet simultaneous demands.

Nice To Haves

Experience with customer outreach and driving customer loyalty through brand-awareness initiatives.

Responsibilities

Support recruitment and development of the sales team.
Support training and development of new sales associates.
Provide ongoing coaching and feedback to team members.
Help drive workplace engagement and motivation within the store.
Exceed customer service expectations and empower the team to follow customer service protocols.
Seek and communicate customer feedback regarding school and home use of products.
Build lasting relationships with customers.
Train staff on new products and promotions.
Monitor and maintain store presentation standards, retail policies and procedures, cleanliness, and safety standards.
Assist with inventory management and stock control.
Help with cash handling and reconciliation.
Serve as a keyholder and support store and cash-register opening and closing.
Assist with employee scheduling and payroll approvals to support optimal staffing.
Support sales initiatives, promotional activities, and store outreach programs to raise awareness and foster relationships that support Lakeshore’s goals.