INTERNAL APPLICANTS ONLY – Part-Time Retail Sales Lead

Lakeshore Learning Materials, LLC • Marietta, GA

10d

About The Position

The Retail Sales Lead is an internal-only, part-time role reporting to a Store Manager. This high-performing member of the store team helps achieve sales and service goals in a fast-paced retail environment. The role involves leading and motivating sales associates, providing exceptional customer service, and maintaining strong operational and merchandising standards. The Sales Lead may also be assigned as a Key Holder and assist with opening and closing procedures, cash handling, and reconciliations.

Requirements

• At least 1 year of related retail experience.
• Passion for providing excellent customer service and exceeding customer expectations.
• Strong interpersonal and communication skills.
• Excellent communication and training skills.
• Positive and proactive approach to management and teamwork.
• Excellent time management and organizational skills.
• Ability to demonstrate company standards and reinforce them with the team.
• Ability to multitask and handle simultaneous demands in a fast-paced environment.
• Demonstrated ability to lead, motivate, and coach a team to achieve sales goals.
• Proficiency operating point-of-sale (POS) systems and other retail technology.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead and motivate sales associates to achieve individual and team sales targets.
• Assist customers with product inquiries, purchases, and returns while providing exceptional service.
• Maintain a clean, organized, and visually appealing retail environment.
• Monitor inventory and assist with replenishment and merchandising as needed.
• Train and coach sales associates on product knowledge, sales techniques, and company policies and procedures.
• Handle escalated customer inquiries and resolve issues or complaints promptly and professionally.
• Collaborate with management to develop and implement sales strategies to drive business growth.
• Stay current on product knowledge, industry trends, and competitor offerings.
• May serve as a Key Holder and assist with opening and closing procedures, cash handling, and reconciliations.
• Perform other duties as assigned.

Benefits

• Competitive compensation based on skills and experience.
• 401(k) retirement plan.
• Generous employee discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed