INTERNAL APPLICANTS ONLY – Part-Time Retail Sales Lead

Lakeshore Learning Materials • Nashville, TN

2d

About The Position

The Retail Sales Lead is a high-performing member of the store team who supports the achievement of sales and service goals. This customer-centered role involves leading and motivating sales associates, delivering exceptional customer service, and maintaining a clean, organized, and visually appealing store in a fast-paced environment. The Sales Lead may also be assigned as a Key Holder and assist with opening and closing procedures, cash handling, and reconciliations. This position is open to internal candidates only; external applicants will not be considered.

Requirements

• At least 1 year of related retail experience.
• Passion for excellent customer service and exceeding customer expectations.
• Positive, proactive approach to management and teamwork.
• Strong interpersonal and communication skills.
• Excellent communication and training skills.
• Excellent time-management and organizational skills.
• Ability to demonstrate company standards and reinforce them with the team.
• Ability to multitask and handle multiple demands in a fast-paced environment.
• Demonstrated ability to lead, motivate, and coach a team to achieve sales goals.
• Proficiency operating point-of-sale (POS) systems and other retail technology.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead and motivate sales associates to achieve individual and team sales targets.
• Assist customers with product inquiries, purchases, and returns, providing exceptional service.
• Maintain a clean, organized, and visually appealing retail environment.
• Monitor inventory and assist with replenishment and merchandising.
• Train and coach sales associates on product knowledge, sales techniques, and company policies and procedures.
• Handle escalated customer inquiries and resolve complaints professionally and promptly.
• Work with management to develop and implement sales strategies to grow the business.
• Stay current on product knowledge, industry trends, and competitor offerings.
• When assigned as a Key Holder, assist with store opening and closing, cash handling, and reconciliations.
• Perform other duties as assigned.

Benefits

• Competitive compensation based on skills and experience.
• 401(k) retirement plan.
• Generous employee discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed