INTERNAL APPLICANTS ONLY – Part-Time Retail Sales Lead

Lakeshore Learning Materials • Marietta, GA

9d

About The Position

The Retail Sales Lead is a high-performing member of the store team who helps achieve sales and service goals. This customer-centered, friendly, attentive, productive self-starter has a passion for retail and contributes to an exceptional customer experience in a fast-paced, changing environment. The role leads and motivates sales associates, supports sales targets, and maintains high standards of customer satisfaction and product knowledge. The Sales Lead reports to a Store Manager. The position is open to internal candidates only; external applicants will not be considered.

Requirements

• At least 1 year of related retail experience.
• Passion for excellent customer service and exceeding customer expectations.
• Strong interpersonal and communication skills.
• Excellent communication and training skills.
• Positive, proactive approach to management and teamwork.
• Excellent time-management and organizational skills.
• Ability to demonstrate company standards and reinforce them with the team.
• Ability to multitask and work in a fast-paced environment while handling simultaneous demands.
• Demonstrated ability to lead, motivate, and coach a team to achieve sales goals.
• Proficiency operating point-of-sale (POS) systems and other retail technology.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead and motivate sales associates to achieve individual and team sales targets.
• Assist customers with product inquiries, purchases, and returns, providing exceptional customer service.
• Maintain a clean, organized, and visually appealing retail environment.
• Monitor inventory and assist with replenishment and merchandising as needed.
• Train and coach associates on product knowledge, sales techniques, and company policies and procedures.
• Handle escalated customer inquiries and resolve complaints or issues professionally and promptly.
• Collaborate with management to develop and implement sales strategies to grow the business.
• Stay current on product knowledge, industry trends, and competitor offerings.
• May be assigned as a Key Holder and assist with opening and closing, cash handling, and reconciliations.
• Perform other duties as assigned.

Benefits

• 401(k) retirement plan
• Generous employee discount
• Competitive compensation based on skills and experience

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed