Security Shift Supervisor NonUnion @ Union Transit Site - Armed

Allied Universal•San Jose, CA
•Onsite

About The Position

Allied Universal Services is seeking a Security Shift Supervisor for a transit center in San Jose. The supervisor oversees and coordinates delivery of quality security services during an assigned shift and serves as a liaison among the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The role supervises staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range. Pay is $27.29 per hour.

Requirements

  • High school diploma or equivalent.
  • At least 21 years of age.
  • Effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with all levels of personnel and the general public.
  • Ability to use initiative and independent judgment within established guidelines.
  • Ability to frequently prepare written reports and logs in neat, legible handwriting.
  • Ability to read and understand operating procedures and instructions.
  • Licensing requirements may apply under state and/or local laws and regulations and may be required before employment.
  • For driving positions: valid driver's license, at least one year of driving experience, a clean driving record meeting the stated company criteria, required minimum insurance, and ability to safely operate a vehicle.
  • Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
  • Intermediate computer skills to use client-specific wireless technology.
  • Ability to handle common and crisis situations at the client site calmly and efficiently.
  • Exceptional customer service and communication skills.
  • Ability to work in cold, rainy, snowy, or hot weather.
  • Ability to occasionally lift or carry up to 40 pounds, occasionally climb stairs, ramps, or ladders, and stand or walk on varied surfaces for long periods.

Responsibilities

  • Supervise and coordinate delivery of quality services on an assigned shift at the customer site.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
  • Prepare written reports and logs.
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