Security Site Supervisor NonUnion @ Union Site

Allied Universal•Reston, VA

About The Position

Allied Universal Services is hiring a Security Site Supervisor to supervise and coordinate the delivery of quality services at an assigned customer site. The supervisor acts as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The role supervises staff on an assigned shift and provides coaching, recognition, and discipline within the approved empowerment range. The schedule is Monday through Friday, and the posted rate is $31.35 per hour.

Requirements

  • At least 2 years of security experience.
  • High school diploma or equivalent.
  • At least 21 years of age.
  • Effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
  • Ability to use initiative and independent judgment within established guidelines.
  • Ability to frequently prepare written reports and logs in neat, legible handwriting.
  • Ability to read and understand operating procedures and instructions.
  • Intermediate computer skills to use wireless technology at client-specific sites.
  • Exceptional customer service and communication skills.
  • Ability to work in cold, rainy, snowy, or hot environments; occasionally lift or carry up to 40 pounds; occasionally climb stairs, ramps, or ladders; and stand or walk on various surfaces for long periods.
  • Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test is required; a driver's record check may also be required.
  • For driving positions, a valid driver's license, at least one year of driving experience, a qualifying clean driving record, insurance meeting Company policy, and the ability to safely operate a vehicle are required.
  • Licensing requirements may apply under state or local laws and may be required before employment.

Responsibilities

  • Supervise and coordinate the delivery of quality services at an assigned customer site.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
  • Enforce contract standards.
  • Administer site safety programs that outline site-specific hazards for security officers, including vehicle and driving safety as appropriate to corporate procedures.
  • Participate in unemployment hearings as needed.
  • Use scheduling and billing software and produce reports requiring interpretation and action for effective business management.
  • Enforce Allied Universal policies as outlined in handbooks and executive memos.
  • Handle common and crisis situations at the client site calmly and efficiently.
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