Security Site Supervisor

Securitas Security Services•Sandusky, OH

About The Position

The Security Site Supervisor oversees Security Officers, Lead Officers, and other company personnel assigned to one or more client-site posts. The role ensures post orders are followed, scheduled rounds are completed, required reports are filed, and appropriate authorities and clients are notified during emergencies. The supervisor trains and directs staff, addresses performance and disciplinary matters, helps maintain post coverage, submits payroll and personnel information, inspects posts, and communicates with client representatives to confirm security requirements are met and provide quality customer service. The supervisor may also perform Security Officer duties in accordance with post orders and company policy. The position requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the job. A valid Ohio driver's license and driver certification are required. The job involves patrols, regular vehicle use, computer and keyboard use, communication and reporting, and the ability to handle multiple tasks and maintain composure in challenging situations. Overtime may be required without advance notice. Physical demands include frequent sitting, standing, and walking, sometimes for extended periods, with occasional stair climbing, reaching, stooping, kneeling, crouching, crawling, and lifting up to 25 pounds. Depending on the assignment, the employee may encounter inclement weather, protective equipment requirements, stressful situations, or sensitive and confidential information. A wage of $20.00 per hour is listed.

Requirements

High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions.
Valid Ohio driver's license.
Driver certification.
Strong customer service skills.
Ability to complete patrols.
Strong technology skills, including cell phone and computer use.
Knowledge of security operations, particularly patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction, motivate performance, and direct and discipline staff positively.
Ability to learn and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual, stressful, or urgent situations.
Courteous telephone manner and strong interpersonal skills for effective interaction with clients and others across social levels and cultures.
Ability to adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Ability to handle multiple tasks concurrently and use basic computer systems and controls.
Ability to meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, as well as applicable licensing requirements.
Physical ability to perform the listed job demands, with or without reasonable accommodation.

Nice To Haves

Prior security, military, or law enforcement experience.
Two or more years of supervisory experience.
At least two years of retail experience.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel assigned to client-site posts, ensuring post orders, rounds, and reporting requirements are followed.
Notify appropriate authorities and the client in emergency situations.
Coach and discipline personnel as appropriate, document those actions, and seek guidance from company management when needed.
Train Security Officers and other personnel, and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information as designated.
Work with company management to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives as scheduled or needed to confirm security requirements are met and provide customer service.
Carry out assigned supervisory duties, which may include interviewing, orienting, training, assigning and directing work, appraising performance, rewarding and disciplining employees, resolving complaints, and making hiring or termination recommendations.
Perform Security Officer duties when assigned, in accordance with post orders and company policy.
Complete patrols and use a vehicle regularly in performing duties.