Seamstress Jobs

About The Position

Requirements

• High school diploma or degree.
• Prior sewing experience.
• One to two years of prior retail experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system and ability to use one.

Nice To Haves

• Sewing experience in a bridal and/or special occasion production environment.

Responsibilities

• Welcome customers with genuine, friendly enthusiasm in person and over the phone; communicate clearly, adapt communication style, solve problems, resolve conflicts, and respond promptly to questions with product and service information.
• Make clientele calls to maximize appointments and drive customer loyalty, providing customer service for Bridal and Dress customers.
• Serve as Floor Manager during peak sales periods and provide fit and alterations consultations.
• Assist stylists in closing sales by advising customers about gown fit and customization, and promote alterations services and personalization options.
• Lead and oversee alterations fittings, sewing, steaming, pressing, and spot cleaning of garments in accordance with company standards.
• Maintain quality control and inspect altered, steamed, and pressed garments to ensure they are in pristine condition before customer delivery.
• Train Alterations Specialists in fitting and sewing techniques.
• Ensure ongoing product education for alterations team members.
• Communicate daily sales goal achievement to the Store Manager.
• Use approved systems and processes to manage customer flow and deliver a 5 Star Customer Experience.
• Maintain dress code standards.

Benefits

• Comprehensive benefits package
• Competitive pay
• Generous team member discount after first pay period
• Dayforce Wallet early pay access
• Health, dental, and vision insurance
• 401(k) program
• Paid vacation, sick days, and holidays
• Pet benefits