Seamstress

David's Bridal • Henderson, NV

8d • $16 - $20

About The Position

Alterations Specialists at David’s Bridal complete customer fittings and garment alterations to company standards and report to the Store Manager. They provide friendly, knowledgeable, technically skilled service, support the store team, and represent the David’s Bridal brand. The role involves serving multiple customers, consulting on gown fit and customization, carrying out sewing and garment-care services, and ensuring altered garments meet quality standards before delivery. The posting identifies this opportunity as part-time.

Requirements

• High school diploma or equivalent.
• 1–2 years of prior retail experience in an apparel or specialty store environment.
• Prior sewing experience.

Nice To Haves

• Sewing experience in a bridal and/or special-occasion production environment.
• Prior experience with a computerized point-of-sale (POS) system.

Responsibilities

• Welcome customers by phone, virtual chat, and in person with friendly enthusiasm; communicate clearly, adapt to customer needs, solve problems, and resolve conflicts.
• Use store systems to manage customer flow and deliver a five-star customer experience.
• Maintain service levels by completing operational checklist tasks and meeting customers’ emotional and practical needs.
• Provide exceptional service to multiple customers and contribute to the store’s customer-service goals.
• Address customer concerns proactively and escalate or partner with leadership when appropriate.
• Explain alteration and personalization services and how they can help perfect a dress for an event.
• Assist stylists in closing sales by advising customers about gown fit and customization.
• Maintain store standards and comply with the dress code.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, or pressed garments and verify their condition before final delivery.
• Respond promptly to customer questions with product and service information.
• Build customer relationships to support satisfaction and loyalty.
• Process special-order pickups and maintain merchandise inventory and first-quality standards.
• Ensure alteration pricing follows company standards.
• Perform alterations, fittings, sewing, steaming, pressing, and spot cleaning according to company standards.
• Resolve customer-service issues promptly and in accordance with company guidelines.
• Support cash-wrap processes and accurately process transactions.
• Keep the alterations room clean and well organized.
• Perform other duties and tasks assigned by store management.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED