Seamstress

David's Bridal • Wichita, KS

8d • $14 - $17 • Onsite

About The Position

Alterations Specialists complete customer fittings and garment alterations to David’s Bridal standards and report to the Store Manager. They provide friendly, knowledgeable service and technical expertise while contributing to the store team and representing the David’s Bridal brand. The role includes sewing, fittings, steaming, pressing, and spot cleaning garments; explaining and promoting alteration and personalization services; helping stylists advise customers on gown fit and customization; and maintaining garment quality and the alterations room. The position also supports customer-flow systems, sales, inventory tasks, cash-wrap processes, and store standards. The posting describes the role’s physical demands, including standing, walking, sitting, bending, moving throughout the store, handling tools and garments, sewing, and using POS terminals, computers, and phones. Part-time benefits are listed.

Requirements

• High school diploma or equivalent.
• 1–2 years of prior retail experience in an apparel or specialty store environment.
• Prior sewing experience required, preferably in a bridal or special-occasion production environment.

Nice To Haves

• Prior experience with a computerized POS (Point of Sale) system.

Responsibilities

• Welcome customers by phone, virtual chat, and in person with friendly enthusiasm; communicate clearly, adapt to customer needs, solve problems, and resolve conflict.
• Use store systems to manage customer flow and provide a five-star customer experience.
• Maintain service levels by being prepared, welcoming, meeting customer needs, and completing operational checklist tasks.
• Serve multiple customers at once and contribute to the store’s customer-service goals.
• Address customer concerns and escalate or partner with leadership when appropriate.
• Explain and promote alteration services and personalization options in partnership with the Alterations team.
• Assist stylists with sales by advising customers on gown fit and customization.
• Maintain store standards and comply with the dress code policy.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, or pressed garments to verify quality and pristine condition before delivery.
• Respond promptly to customer questions with product and service information, and build customer relationships to support satisfaction and loyalty.
• Process special-order pickups and maintain inventory and merchandise quality standards.
• Ensure alteration pricing meets company standards.
• Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
• Resolve customer-service issues promptly and in accordance with company guidelines.
• Support cash-wrap processes and accurately process transactions.
• Keep the alterations room clean and well organized.
• Perform other duties and tasks as assigned by store management.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED