Sales Manager Jobs

About The Position

Requirements

• 2–3 or more years of fast-paced retail management or other relevant work experience.
• Financial management experience driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Retail management experience monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change and guiding others through change; building collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible full-time schedule that includes days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Promote accountability for retail and service sales, guest loyalty, payroll, omni-channel performance, and retail shrink goals.
• Identify underperforming metrics and develop strategies using company programs, tools, and resources to improve profitability and sales.
• Use store forecasts and payroll budgets to support scheduling, communicate staffing needs to the General Manager, and meet productivity, sales, payroll, and workload goals.
• Plan and execute in-store events that enhance the guest experience, promote brand collaboration, and support sales and payroll goals.
• Review and respond to financial and operational reports, store visits, and audit results.
• Perform makeup applications, skincare analyses, and product demonstrations for guests.
• Stay informed about industry trends, products, and services and their ingredients and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team and address staffing needs and open positions.
• Build an engaged team through collaboration, communication, and prioritization of work; foster an inclusive environment that supports associate growth.
• Support associate development through training, individualized feedback and coaching, performance reviews, succession planning, and development plans.
• Participate in ongoing training, including brand and category education, and ensure direct reports do the same.
• Develop professional relationships with brand partners to support shared sales and service goals.
• Model teamwork and guest-service excellence with the leadership team by setting priorities, providing direction and support, and sharing best practices.
• Execute the Guest Engagement Leader program through business ownership, associate coaching, and a helpful, friendly guest experience that supports store performance goals.
• Ensure compliance with company policies, procedures, store standards, and dress code.
• Use company scheduling tools to adjust schedules and manage attendance during manager-on-duty shifts.
• Use company task-management tools to prioritize and complete store workload, including resets, pricing updates, inventory tasks, cleaning, and replenishment.
• Protect company assets and minimize loss by maintaining workplace safety, inventory control, cash management, and loss-prevention standards.
• Complete day-to-day inventory control processes, including handling known theft, damages, hazardous waste, inventory adjustments, and product returns, and submit theft reports as needed.
• Support adoption of company initiatives and technology, communicate expectations, and ensure store tasks are completed.
• Use company programs, tools, and resources to improve store performance.
• Communicate business trends and opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.