Sr. Channel Sales Manager
ConnectWise • USA Remote - FL, FL12d
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Sr. Channel Sales Manager
ConnectWise•USA Remote - FL, FL
About The Position
The Sr. Channel Sales Manager drives indirect revenue growth and strategic partner performance across National Account, DMR, TSP, and strategic partnerships through business planning, relationship management, partner enablement, and sales execution. The role works with Distribution, Internal IT Sales, and Support teams to strengthen partner engagement, improve customer outcomes, and grow revenue across strategic and focus accounts. The role establishes operational plans for the Channel team and develops and implements products, processes, standards, and operational plans that affect functional results. It supports the Channel team with close attention to detail and may communicate with ConnectWise leadership. The position develops partner growth strategies, sets revenue and adoption goals, manages partner relationships, coordinates cross-functional efforts, promotes engagement with ConnectWise products and programs, and participates in the sales cycle as appropriate. It also provides channel-program expertise, directs partners to relevant solutions and support, and serves as an escalation point for complex partner and customer issues. The position may be onsite, hybrid, or remote depending on location. Travel of 20–30% may be required.
Responsibilities
- Establish operational plans for the Channel team.
- Develop and implement new products, processes, standards, and operational plans that affect functional results.
- Support Channel team(s) with a high attention to detail and communicate with ConnectWise leadership as needed.
- Develop and execute growth strategies for assigned partners and accounts.
- Set goals and objectives to achieve revenue, adoption, and operational targets.
- Manage strategic relationships across National Accounts, DMRs, TSPs, and strategic technology partners.
- Build and maintain executive and operational relationships with key partner stakeholders.
- Communicate with and influence internal and external leadership to align on business priorities and initiatives.
- Coordinate cross-functional activities to support partner success and business growth.
- Drive engagement in ConnectWise products, programs, and initiatives.
- Participate in all phases of the sales cycle as appropriate.
- Serve as a subject matter expert on ConnectWise channel programs and partner engagement models.
- Guide partners to appropriate solutions, resources, and support teams.
- Act as an escalation point for complex partner and customer issues.
- Identify and prioritize opportunities that drive the greatest business impact.
- Maintain alignment with ConnectWise's mission, vision, and strategic goals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Job Search Resources
Career Resources
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