Sr. Channel Sales Manager
About The Position
The Sr. Channel Sales Manager drives indirect revenue growth and strategic partner performance across National Account, DMR, TSP, or strategic partnerships. The role develops business plans, manages partner relationships, enables partners, and executes sales strategies. It works with Distribution, Internal IT Sales, and Support teams to strengthen partner engagement, improve customer outcomes, and grow revenue for strategic and focus accounts. The position establishes operational plans for the Channel team and develops products, processes, standards, and plans that contribute to functional results. It develops and executes partner growth strategies, sets targets, manages strategic and executive-level relationships, coordinates cross-functional support, and promotes engagement with ConnectWise products and programs. The manager participates in sales-cycle activities, advises partners on solutions and resources, serves as a subject matter expert on channel programs, and escalates complex partner and customer issues. The role may involve communication with ConnectWise leadership and requires alignment with the company’s mission, vision, and strategic goals. The work arrangement may be onsite, hybrid, or remote depending on location. Travel of 20–30% may be required.
Responsibilities
- Establish operational plans for the Channel team.
- Develop and implement products, processes, standards, and operational plans that affect functional results.
- Provide support to Channel teams with close attention to detail.
- Develop and execute growth strategies for assigned partners and accounts.
- Set goals and objectives for revenue, adoption, and operational targets.
- Manage strategic relationships across National Accounts, DMRs, TSPs, and strategic technology partners.
- Build and maintain executive and operational relationships with key partner stakeholders.
- Communicate with and influence internal and external leadership to align business priorities and initiatives.
- Coordinate cross-functional activities to support partner success and business growth.
- Drive engagement in ConnectWise products, programs, and initiatives.
- Participate in appropriate phases of the sales cycle.
- Serve as a subject matter expert on ConnectWise channel programs and partner engagement models.
- Guide partners to appropriate solutions, resources, and support teams.
- Act as an escalation point for complex partner and customer issues.
- Identify and prioritize opportunities with the greatest business impact.
- Maintain alignment with ConnectWise mission, vision, and strategic goals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
