Frontline Sales Manager/ TO

Hilton Grand Vacations•Peoria, AZ

6d•Onsite

About The Position

The Frontline Sales Manager leads and develops a sales team at Cibola Vista Resort & Spa near Phoenix, Arizona. The role supports sales representatives in closing transactions, manages sales-line performance against operating budgets and company standards, and conducts sales presentations as needed. The manager recruits, hires, mentors, coaches, and trains representatives; monitors performance metrics; and addresses performance issues through coaching and disciplinary action when required. The role also presents pricing, financing, and incentives to prospective guests and makes final decisions to close sales. The employer describes a flexible work schedule, industry-leading compensation, a generous vacation plan, performance-based incentives, career advancement opportunities, and a promote-from-within culture. The posting identifies Hilton Grand Vacations as a vacation ownership company and emphasizes creating memorable experiences for Owners and Guests.

Requirements

Arizona Real Estate License.
Proven timeshare sales experience.
Proven sales leadership, with the ability to mentor and develop a high-performing team.
Strong verbal and written communication skills.
Ability to analyze performance metrics and implement strategies for improvement.
Ability to present pricing, financing, and incentives to prospective guests and make final sales-closing decisions.

Nice To Haves

Passion for inspiring team members and delivering exceptional guest experiences.

Responsibilities

Assist sales representatives in closing deals and ensure the accurate preparation of necessary documentation.
Manage the sales line to meet or exceed operating budget targets and Bluegreen’s minimum performance standards.
Recruit, hire, mentor, coach, and train sales representatives.
Conduct sales presentations as needed to maintain a smooth prospect flow.
Hold at least one weekly training session using curriculum approved by the Director of Sales.
Monitor team performance against standards for VPG, sampler sales, referrals, Medallia scores, and other key metrics.
Address performance issues through necessary conversations and disciplinary actions when required.
Evaluate and guide team members to maintain high performance and represent Bluegreen Vacations effectively.
Attend and conduct site meetings and training sessions as directed.
Provide refresher training to team members who fall below minimum performance standards.
Present pricing, financing, and incentives to prospective guests and make final decisions to close sales.
Analyze performance metrics and implement strategies for improvement.