Frontline Sales Manager/ TO

Hilton Grand Vacations•Peoria, AZ

5d•Onsite

About The Position

The Frontline Sales Manager leads and develops a sales team at Cibola Vista Resort & Spa, just outside Phoenix, Arizona. The role supports sales representatives in closing deals, manages sales performance against operating budgets and company standards, and may conduct sales presentations as needed. The manager recruits, hires, mentors, and trains team members; monitors performance metrics; and addresses performance issues through coaching and disciplinary action. The position also presents pricing, financing, and incentives to prospective guests and makes final decisions to close sales. The posting describes a flexible work schedule, industry-leading compensation, a generous vacation plan, and opportunities for advancement.

Requirements

Arizona Real Estate License.
Proven timeshare sales experience.
Proven sales leadership, with the ability to mentor and develop a high-performing team.
Strong verbal and written communication skills.
Ability to analyze performance metrics and implement strategies for improvement.
Passion for inspiring team members and delivering exceptional guest experiences.

Responsibilities

Assist sales representatives in closing deals and ensure accurate preparation of necessary documentation.
Manage the sales line to meet or exceed operating budget targets and uphold Bluegreen’s minimum performance standards.
Recruit, hire, mentor, coach, and train sales representatives.
Conduct sales presentations as needed to maintain a smooth prospect flow.
Hold at least one weekly training session using curriculum approved by the Director of Sales.
Monitor team performance against standards for VPG, sampler sales, referrals, Medallia scores, and other key metrics.
Conduct tough performance conversations and issue disciplinary actions when required.
Evaluate and guide team members to maintain high performance and represent Bluegreen Vacations appropriately.
Attend and conduct site meetings and training sessions as directed.
Provide refresher training for team members who fall below minimum performance standards.
Present pricing, financing, and incentives to prospective guests and make final decisions to close sales.