Sales Manager Jobs

About The Position

Requirements

• At least 3 years of management experience.
• Proven success managing a selling and operations workforce and achieving results.
• Strong interpersonal and collaboration skills.
• Ability to work in a fast-paced environment where priorities vary.
• Ability to organize and execute operational processes.
• Ability to inspire others through thoughtful leadership.
• Ability to develop solutions using research and critical thinking.
• Ability to drive outcomes through objectives and measures and monitor progress and results.
• Commitment to continual improvement and comfort with change and challenging conventions.
• Proficiency with available technology, including clienteling tools, social media for social selling, and MS Office.
• Flexibility to work evenings, weekends, and holidays as business needs require.

Responsibilities

• Establish deep client relationships and drive repeat business to achieve sales and event goals.
• Deliver memorable client experiences and plan appointments to maximize results, including opportunities involving clients’ networks.
• Inform clients about in-store events and partner with the Store Director and Area Marketing Manager to identify top clients and execute events and experiences.
• Analyze client spending patterns and identify opportunities to increase wallet share.
• Acquire new clients through marketing tools, social media, referrals, networking, and other technology channels.
• Use clienteling tools and shopping history to provide targeted recommendations and stay connected with clients.
• Use technology to provide ongoing client service and stay informed about new merchandise deliveries to maximize selling potential.
• Adjust priorities in response to business needs.
• Recruit promptly to fill open roles and onboard and train new hires.
• In select stores, coach and develop Managers to support sales and growth goals aligned with the company vision.
• Coach Style Advisors in proactive outreach and building their personal brands as fashion authorities.
• Coach Style Advisors on using social media to promote themselves and expand connections beyond their existing client base.
• Lead continued education for Managers and Style Advisors, including product knowledge, client events and experiences, targeted selling, and clienteling.
• Promote accountability through ongoing coaching on company policies and procedures and manage performance as needed.
• Maintain a visible presence on the selling floor to coach and develop the selling team.
• Foster teamwork and effectively manage performance issues.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, including critical illness, hospital, and accident insurance
• Associate/employee discount
• Career advancement opportunities
• Healthy work/life balance culture