About The Position

The Senior Manager, Small Business Segment owns Samsung Mobile's end-to-end growth strategy and sales execution across Verizon Business Group's Business Market organizations. The role serves as Samsung's primary strategic owner for the VBG relationship in this segment and drives revenue, volume, market share, and pipeline growth by strengthening the operating model, establishing sales discipline, and building executive-level alignment across both organizations. The position combines senior client-facing engagement with operational responsibility for funnel management, account planning, and business performance analysis. It requires fluency in B2B solution technology sales, knowledge of the mobile solutions landscape, and the ability to lead change and adoption across complex, matrixed organizations. The role travels up to 50–60% to VBG headquarters, regional offices, and field locations, and requires in-person presence at Samsung offices as needed.

Requirements

  • Bachelor's degree required.
  • At least 8 years of relevant experience in enterprise technology sales, carrier business development, or B2B sales leadership, with direct exposure to Business Market Segments.
  • Demonstrated overachievement against quarterly and annual sales targets in a complex, multi-stakeholder sales environment.
  • Proven success leading organizational change and driving adoption of sales processes, tools, and operating cadences across large, matrixed organizations.
  • Experience building executive relationships within U.S. carrier organizations and influencing decisions across cross-functional teams.
  • Strong funnel management, forecasting, and CRM expertise; Salesforce proficiency required.
  • Experience developing or deploying AI-enabled or technology-driven sales workflows.
  • Professional experience with Microsoft Office, including PowerPoint, Word, and Excel.
  • Ability to manage multiple high-priority programs simultaneously and deliver results under pressure.
  • Experience presenting to senior business executives and technical audiences.
  • Experience collaborating across global, cross-functional teams in a fast-moving, matrixed environment.
  • Strong analytical and problem-solving skills, an entrepreneurial mindset, and ability to operate with minimal direction.
  • Excellent interpersonal and facilitation skills, with the ability to build and sustain trusted relationships across internal teams, carrier partners, and end customers.
  • Strong executive communication and presentation skills, including developing and delivering detailed PowerPoint presentations, financial analyses, and written business plans.

Nice To Haves

  • Technical or business discipline for the bachelor's degree.
  • Master's degree.
  • Experience working at or in close partnership with a U.S. carrier's enterprise or business group; deep familiarity with Verizon Business Group's structure, customer base, and sales processes is strongly preferred.
  • Knowledge of Samsung's mobile portfolio—including smartphones, tablets, PCs, wearables, accessories, software, and services—or equivalent OEM product familiarity.

Responsibilities

  • Own Samsung's VBG Business Market growth strategy, including segment-specific go-to-market plans, annual sales targets, and quarterly execution frameworks; establish measurable objectives and quantify pipeline, revenue, volume, conversion rates, and market share.
  • Develop account and business strategies based on VBG's organizational priorities, financial performance, customer base, competitive landscape, and portfolio positioning.
  • Partner with VBG Business Market sales teams to develop account-level strategies and advance opportunities from identification through close across Samsung's B2B portfolio, including smartphones, tablets, PCs, wearables, accessories, software, and services.
  • Own funnel quality, CRM hygiene, forecast accuracy, and opportunity progression; maintain 100% accuracy in Salesforce business opportunity management and lead adoption of account-planning, forecasting, and business-review processes across VBG field organizations.
  • Monitor sales performance against plan, identify variations and root causes, develop corrective action plans, and execute channel-specific tactical plans that maximize internal and external team resources.
  • Build and maintain executive- and field-level relationships across VBG Business Market organizations, serving as Samsung's primary coordination point across Carrier Sales, Marketing, Product, IT, Legal, and Finance.
  • Lead recurring executive business reviews with VBG leadership and prepare management analyses, business plans, and performance reports for functional and senior executive audiences.
  • Develop scalable, AI-enabled sales workflows; work with IT, Legal, and business stakeholders to evaluate and implement compliant use cases and enable VBG teams to position the Samsung portfolio.
  • Maintain knowledge of Samsung Mobile's hardware and software portfolio, including Android for Enterprise and EMM capabilities, to support complex, solution-oriented opportunities.
  • Guide internal teams and external partners through changing priorities, processes, and business requirements.
  • Travel up to 50–60% to VBG headquarters, regional offices, and field locations, and be present at Samsung offices as required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Employee Purchase Program
  • Tuition Assistance after 12 months
  • Paid Time Off
  • Student Loan Program after 12 months
  • Wellness Incentives
  • MBO bonus compensation based on company, division, and individual performance
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