Senior Sales Manager of Small Business Banking

First National Bank Of Pennsylvania•Charlotte, NC

About The Position

This position is primarily responsible for establishing banking relationships with small business customers in and around the Bank and managing a business development team. The incumbent supervises and develops the team to maintain and grow the small business balance sheet and to develop and enhance customer relationships. The role also carries responsibility for personal and team credit quality, risk management, and compliance with regulatory requirements and company procedures.

Requirements

Bachelor of Arts or Bachelor of Science degree.
At least 10 years of experience.
Experience in the banking industry and in a sales leadership role.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
Basic-level MS Word skills.
Intermediate-level MS Excel skills.
Basic-level MS PowerPoint skills.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Responsibilities

Manage assigned Business Development Officers.
Coach sales staff through consultative conversations, needs assessment forms, and role playing.
Participate in joint calls with Business Development Officers and partners from other lines of business.
Advise and monitor direct reports in setting goals and objectives, recommend adjustments in direction as needed, and evaluate their performance.
Help develop, maintain, and grow the assigned team's client base.
Build a personal client base through centers of influence and community involvement.
Coordinate and implement a customer service and relationship-building program that trains Business Development Officers to develop complete financial relationships with customers.
Promote the Trifecta (business, personal, and employer deposits) and establish mentoring partnerships between Business Development Officers and Branch Managers and Regional Banking Executives and Market Managers.
Maintain relevant relationships with the business and professional community to enhance business opportunities and promote a positive Bank image.
Conduct and participate in meetings or committees as needed.
Ensure team and personal credit quality.
Refer business opportunities to partners in Wealth Management, Insurance, Treasury Management, and Commercial Lending.
Manage, monitor, report, and respond to risks encountered in daily work in accordance with F.N.B. Corporation's risk management program.
Comply with regulatory laws, guidelines, and company procedures.
Perform other related duties and projects as assigned.