Senior Sales Manager of Small Business Banking

F.N.B. Corporation•Charlotte, NC

5d•Onsite

About The Position

This position is primarily responsible for establishing banking relationships with small business banking customers in and around the Bank and managing a business development team. The incumbent supervises and cultivates the business development team to maintain and grow the small business balance sheet and develop and enhance customer relationships. The role includes managing and coaching Business Development Officers, helping develop client bases, supporting team goals and performance, and building relationships with business and professional communities. The position also promotes a complete financial relationship for customers and refers opportunities to Wealth Management, Insurance, Treasury Management, and Commercial Lending partners. Employees are responsible for serving as risk managers by understanding, reporting, responding to, managing, and monitoring risks as required by F.N.B. Corporation’s risk management program. Compliance with regulatory laws and company procedures is also required. FNB does not provide sponsorship for employment-based visas; candidates must be legally authorized to work in the U.S.

Requirements

BA or BS.
At least 10 years of experience.
Experience in the banking industry and in a sales leadership role.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.

Responsibilities

Manage assigned Business Development Officers and coach them using consultative conversations, needs assessment forms, and role playing.
Participate in joint calls with Business Development Officers and partners from other lines of business.
Advise and monitor direct reports in setting goals and objectives, recommend adjustments in direction as needed, and evaluate their performance.
Help develop, maintain, and grow the assigned team’s client base; attract a personal client base through centers of influence and community involvement.
Coordinate and implement a customer service and relationship-building program that trains Business Development Officers to develop complete financial relationships with customers.
Promote the Trifecta (business, personal, employer deposits) and establish mentoring partnerships for Business Development Officers and Branch Managers with Regional Banking Executives and Market Managers.
Sustain relationships with the business and professional community to enhance business opportunities and promote a positive Bank image.
Conduct and participate in meetings or committees as needed.
Ensure team and personal credit quality.
Refer business opportunities to partners in Wealth Management, Insurance, Treasury Management, and Commercial Lending.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor risks in accordance with the Corporation’s risk management program.
Comply with regulatory laws and company procedures.