Comcast Business - Senior Manager, Small & Midsize Business Sales
About The Position
The Senior Manager, Small & Midsize Business Sales is responsible for managing and monitoring a senior sales force selling advanced commercial products to maximize sales revenue and consistently meet corporate objectives. The role ensures appropriate sales team staffing and training readiness, and manages sales of Comcast Commercial services to small-to-medium business customers. It also oversees team structure and coordination with other teams to support effective and efficient territory operations. The position develops sales professionals through selection, training, performance appraisal, coaching, and motivation. It plans sales promotions and incentives, monitors sales and compliance results, reviews individual and group performance against goals, and develops annual channel budgets and monthly forecasts covering performance expectations, commissions, expenses, and special projects. The role requires independent judgment and discretion, regular and punctual attendance, and the ability to work nights, weekends, variable schedules, and overtime as necessary. Employees are expected to follow Comcast's Operating Principles, prioritize customer experience, maintain knowledge of the company's products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.
Requirements
- 7–10 years of relevant work experience.
- Skills in business, sales performance, and training and development.
- Ability to work nights and weekends, variable schedules, and overtime as necessary.
- Regular, consistent, and punctual attendance.
Nice To Haves
- Bachelor's degree; the posting describes the degree as preferred and notes that coursework and experience or extensive related professional experience may also be considered.
Responsibilities
- Motivate the team to achieve sales and compliance results by educating sales professionals in sales-planning tactics that support customers' business success.
- Maintain expertise on company products and services to manage team sales of Comcast Commercial services to small-to-medium business customers.
- Ensure a qualified and consistent sales team through selection, training, development, appraisal, and motivation.
- Develop, plan, and coordinate sales promotions and incentives to meet business goals and objectives.
- Monitor employee performance and provide counseling and advice to support compatibility, effectiveness, and continued growth; address personnel and performance issues in accordance with company policy.
- Review individual and group sales records and performance activities against business goals and objectives.
- Develop annual sales channel budgets and monthly forecasts for sales performance expectations, commissions, expenses, and special projects.
- Oversee territory team structure and coordinate efforts with other teams and groups to ensure effectiveness and efficiency.
- Exercise independent judgment and discretion in significant matters.
- Maintain regular, consistent, and punctual attendance and work nights, weekends, variable schedules, and overtime as necessary.
- Perform other duties and responsibilities as assigned.
- Follow Comcast's Operating Principles; prioritize customer experience; learn and advocate for company products, services, and digital tools; collaborate; participate in the Net Promoter System; drive results and growth; support inclusion; and act responsibly toward colleagues, customers, investors, and communities.
Benefits
- Comcast provides an array of benefits options, expert guidance, and always-on tools intended to support employees physically, financially, and emotionally; details are available in the compensation and benefits summary on Comcast's careers site.
- Sales compensation programs offer potential for earnings above targeted earnings for employees who exceed sales targets.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
