Senior Account Executive, Comcast Business Sales

Comcast • Schaumburg, IL

4d

About The Position

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, with a focus on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. Develop new business, deliver face-to-face presentations demonstrating knowledge of Comcast products and services, and recommend bundled products that best meet customer needs. Manage a defined territory, build a qualified prospect pipeline, and work to exceed sales, financial, unit, and business quality objectives. The role also supports customer satisfaction and a positive Comcast experience through collaboration with technical, customer service, and other support teams.

Requirements

• 5–7 years of relevant work experience.
• Skills listed include adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.
• Punctual, regular, and consistent attendance.
• Adherence to company standards and business professionalism.

Nice To Haves

• Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Responsibilities

• Develop a territory through local business partnerships, organizational affiliations, and activities that enhance Comcast's local positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Acquire new small and mid-size business customers for Comcast Commercial Internet, Video, and Voice services.
• Generate leads through prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Sell advanced communications solutions, including PRI, Hosted PBX, and multi-location services.
• Use a consultative process to identify improvements that help prospects communicate more effectively internally and with their customers.
• Manage a defined territory with a high level of activity and a comprehensive business plan.
• Coordinate with technical, customer service, and related support teams to support end-to-end sales and customer satisfaction and drive revenue growth.
• Maintain a pipeline of qualified prospects sufficient to meet or exceed monthly quota performance.
• Stay knowledgeable about Comcast products and services and the competitive landscape and emerging technologies.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to company standards and business professionalism, and maintain punctual, regular, and consistent attendance.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast offers benefits to eligible employees, with options and guidance intended to support employees physically, financially, and emotionally. Details are available in the company's compensation and benefits summary.
• Sales compensation programs offer potential for significant earnings above targeted compensation for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior