Senior Account Executive, Comcast Business

Comcast•Delray Beach, FL

About The Position

Comcast Business is hiring a Senior Account Executive to sell Internet, Data, Video, and Voice services to small and mid-size businesses, with a focus on advanced communications solutions such as PRI, Hosted PBX, cloud-based voice, and multi-location opportunities. The role uses a consultative sales approach to identify customer needs and recommend solutions that can improve communication, productivity, and business outcomes. It includes developing and managing a defined territory, acquiring new customers, building a qualified sales pipeline, and achieving or exceeding monthly sales and business-quality objectives. The Senior Account Executive builds local business partnerships and community relationships, delivers face-to-face sales presentations, promotes bundled solutions, and maintains knowledge of Comcast Business products, competitors, and industry trends. The role works with technical, customer service, and internal support teams to deliver customer solutions and sustain revenue growth. It also requires accurate sales records and reports, adherence to company standards, and consistent attendance. Comcast describes its broader employee expectations as putting customers first, learning and advocating for its products and digital tools, collaborating as a team, contributing to its Net Promoter System, driving results, supporting inclusion, and acting responsibly toward customers, investors, coworkers, and communities.

Requirements

  • 5–7 years of relevant work experience.
  • Bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
  • Skills listed include adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Serve as a trusted advisor using a consultative sales approach to identify customer opportunities and recommend solutions.
  • Acquire new small and mid-size business customers for Comcast Commercial Internet, Video, and Voice services.
  • Sell advanced communications solutions, including PRI, Hosted PBX, cloud-based voice solutions, and multi-location services.
  • Own and strategically manage a defined territory using a data-driven, activity-based approach and a comprehensive business plan.
  • Develop local business partnerships and organizational affiliations, and strengthen Comcast's positioning and brand in the community.
  • Generate new business through outbound outreach, local networking, customer referrals, and partner relationships.
  • Maintain a robust pipeline of qualified prospects to meet and exceed monthly quota objectives.
  • Achieve and exceed assigned sales and business-quality objectives.
  • Promote bundled products and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
  • Maintain customer satisfaction and develop long-term business relationships.
  • Collaborate with technical, customer service, and internal support teams to deliver end-to-end customer solutions and support revenue growth.
  • Maintain working knowledge of Comcast Business products, services, and industry trends.
  • Maintain accurate sales records and prepare sales and activity reports as required.
  • Follow company standards, policies, and professional conduct expectations, and maintain punctual, regular, and consistent attendance.
  • Perform other duties and responsibilities as assigned.
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