Senior Account Executive, Comcast Business

Comcast Resume•Saint Augustine, FL
•$55,000 - $105,000

About The Position

The Senior Account Executive sells Comcast Business Internet, Data, Video, Voice, and connectivity services to small and mid-sized businesses. The role focuses on advanced communications solutions, including PRI, Hosted PBX, and opportunities involving multiple locations. The account executive uses consultative selling to understand business challenges, recommend solutions, deliver face-to-face presentations, and promote bundled products that meet customer needs. The position is responsible for acquiring new business and developing an assigned territory through prospecting, networking, referrals, community engagement, and partner relationships. The account executive maintains a qualified sales pipeline, builds local relationships, and works to meet or exceed sales, business, and quality objectives. The role also calls for product and industry knowledge, accurate sales records and reporting, and close collaboration with technical, customer success, and support teams to deliver a strong customer experience and support long-term revenue growth.

Requirements

  • 5–7 years of relevant work experience.
  • Bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
  • Skills in adaptability, communication, critical thinking and problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Sell Comcast Business Internet, Video, Voice, and connectivity solutions to small and mid-sized businesses.
  • Generate new business opportunities through prospecting, networking, referrals, community engagement, and partner relationships.
  • Manage and develop an assigned territory through customer engagement, prospecting, and execution of a comprehensive business plan.
  • Build relationships with local businesses, community organizations, strategic partners, and local business affiliations.
  • Maintain a qualified sales pipeline and meet or exceed sales goals, business objectives, and quality performance metrics.
  • Use a consultative sales approach to identify business challenges and recommend solutions.
  • Advise customers on advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.
  • Develop expertise in Comcast Business products, services, and industry trends.
  • Deliver face-to-face sales presentations and promote bundled products.
  • Provide a strong customer experience and support customer satisfaction throughout the sales process.
  • Collaborate with technical, customer success, and support teams.
  • Maintain accurate sales records and prepare sales activity and pipeline reports.
  • Demonstrate professionalism, integrity, and commitment to Comcast's values.
  • Maintain reliable attendance and participate in team activities, meetings, and customer engagements.
  • Perform other duties and responsibilities as assigned.
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