SMB Senior Account Executive, Comcast Business

Comcast Resume • Branford, CT

13d • $56,500 - $106,500

About The Position

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role includes creating and delivering face-to-face sales presentations, demonstrating knowledge of Comcast products and services, and promoting bundled products to provide appropriate customer solutions. The Account Executive is expected to exceed departmental financial and unit targets and remain informed about competitors and emerging technologies to position Comcast Business Services effectively.

The position is responsible for acquiring new commercial customers, developing and managing a territory, generating and maintaining a qualified sales pipeline, and achieving sales and business quality objectives. The role also involves coordinating with technical, customer service, and related support teams to ensure customer satisfaction and support revenue growth. Employees are expected to follow Comcast’s Operating Principles, prioritize the customer experience, collaborate, support inclusion, and contribute to continuous improvement.

Requirements

• 5–7 years of relevant work experience.
• Bachelor’s degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Skills in adaptability, communication, critical thinking and problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

• Bachelor’s degree.
• Experience or knowledge relevant to advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities.

Responsibilities

• Develop the sales territory, including local business partnerships and organizational affiliations, and strengthen Comcast’s local positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Acquire new small and mid-size business customers for Comcast Commercial Internet, Video, and Voice services.
• Generate leads through prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Sell advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.
• Use a consultative process to identify ways prospects can communicate more effectively internally and with their customers.
• Manage a territory through a high-activity, comprehensive business plan.
• Work with technical, customer service, and related support teams to ensure end-to-end customer sales and satisfaction and drive new revenue growth.
• Maintain a qualified prospect pipeline sufficient to achieve monthly quota performance and above.
• Remain knowledgeable about Comcast products and services to support sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to company standards and business professionalism.
• Maintain punctual, regular, and consistent attendance.
• Perform other duties and responsibilities as assigned.
• Follow Comcast’s Operating Principles, put customers first, learn and advocate for its technology and services, work collaboratively, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast provides an array of benefits to eligible employees, with options and resources intended to support employees physically, financially, and emotionally.
• Eligible sales positions are generally eligible for commission under the terms of an applicable plan.
• Sales compensation offers potential earnings above targeted compensation for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior