SMB Senior Account Executive, Comcast Business

Comcast • Tigard, OR

3d

About The Position

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. Develop and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services, promote bundled products, and exceed departmental financial and unit targets. Stay informed about the competitive landscape and emerging technologies to position Comcast Business Services effectively.

The role involves developing and managing a territory, acquiring new customers, generating leads through prospecting, and building local business partnerships and organizational affiliations. Work with technical, customer service, and other support teams to support end-to-end customer satisfaction and revenue growth. Maintain sales records, activity reports, and a qualified prospect pipeline, and meet assigned sales, business-quality, and attendance expectations.

The position requires adherence to company standards and business professionalism. Employees are expected to prioritize customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Base pay is $60,000, with total target compensation of $110,000 including targeted commission. Sales compensation may provide earnings above target for employees who exceed sales goals. Benefits are available to eligible employees; details are provided on Comcast’s careers site. The application window is 30 days from posting, subject to change based on applicant volume.

Requirements

• 5–7 years of relevant work experience.
• Bachelor’s degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Skills listed: adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

• Bachelor’s degree.
• Experience or knowledge relevant to advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.

Responsibilities

• Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, with emphasis on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities.
• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Promote bundled products to provide customers with an optimal solution.
• Meet or exceed departmental financial and unit targets, assigned sales objectives, and business-quality objectives.
• Develop and manage a territory, including local business partnerships, organizational affiliations, and local brand positioning.
• Acquire new Comcast Commercial Internet, Video, and Voice customers among small and mid-size businesses.
• Generate leads through cold calling, canvassing, customer referrals, partner relationships, and other prospecting activities.
• Use a consultative process to identify improvements that can help prospects communicate more effectively internally and with their customers.
• Maintain a high-activity territory plan and a pipeline of qualified prospects sufficient to meet or exceed monthly quota performance.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Coordinate with technical, customer service, and related support teams to ensure end-to-end customer sales and satisfaction and drive revenue growth.
• Stay knowledgeable about Comcast products and services, the competitive landscape, and emerging technologies.
• Adhere to company standards and business professionalism, and maintain punctual, regular, and consistent attendance.
• Carry out other duties and responsibilities as assigned.
• Follow Comcast Operating Principles; prioritize the customer experience, learn and advocate for Comcast products and digital tools, collaborate, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Benefits are available to eligible employees; the posting refers applicants to Comcast’s careers site for details.
• Sales compensation may provide earnings above targeted compensation for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior