SMB Senior Account Executive, Comcast Business

Comcast • Livermore, CA

3d

About The Position

The SMB Senior Account Executive sells Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, with a focus on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role includes creating and delivering face-to-face sales presentations, recommending bundled products, and working to exceed departmental financial and unit targets. The account executive stays informed about competitors and emerging technologies to position Comcast Business Services effectively.

The position develops and manages a sales territory, builds local business partnerships and organizational affiliations, generates new leads, and maintains a qualified sales pipeline to meet or exceed monthly quota. It also uses a consultative approach to identify communication needs, coordinates with technical and customer-service teams to support end-to-end customer satisfaction, maintains sales records and reports, and upholds company standards and business professionalism.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Sell Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses, including advanced communications solutions such as PRI, Hosted PBX, and multi-location services.
• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Promote bundled products and recommend solutions suited to customer needs.
• Develop and manage a territory, including local business partnerships, organizational affiliations, and local brand positioning.
• Generate leads through activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Use a consultative process to identify areas where prospects could improve internal and external communications.
• Manage a territory with a high-activity, comprehensive business plan.
• Maintain a qualified prospect pipeline capable of supporting monthly quota performance and above.
• Coordinate with technical, customer service, and related support staff to support customer satisfaction and revenue growth.
• Maintain knowledge of Comcast products and services, the competitive landscape, and emerging technologies.
• Achieve and exceed assigned sales and business quality objectives.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Follow company standards and business professionalism, and maintain punctual, regular, and consistent attendance.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for its products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Commission eligibility for most sales positions, under the terms of the applicable plan, with potential for earnings above targeted compensation for sales overachievement.
• Benefits for eligible employees, with options and tools intended to support physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior