SMB Senior Account Executive, Comcast Business

Comcast Resume • Rutland, VT

14d • $52,500 - $102,500

About The Position

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, with a focus on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role includes presenting Comcast products and services face-to-face, recommending bundled solutions, and working to exceed financial and unit targets. The Senior Account Executive develops and manages a territory, prospects for new business, builds local partnerships, and maintains a qualified sales pipeline. The position also requires staying current on Comcast offerings, the competitive landscape, and emerging technologies, while coordinating with technical and customer service teams to support customer satisfaction and revenue growth. The stated bachelor's degree is preferred, though applicants with a combination of coursework and experience or extensive related professional experience may also be considered.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Skills in adaptability, communication, critical thinking and problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Develop a territory, including local business partnerships, organizational affiliations, and local enhancement of Comcast's positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Acquire new small and mid-size business customers for Comcast Commercial Internet, Video, and Voice services.
• Generate leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Focus on advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.
• Use a consultative process to identify improvements that help prospects communicate more effectively internally and with their customers.
• Manage a territory with a high level of activity and a comprehensive business plan.
• Coordinate with technical, customer service, and related support teams to support end-to-end sales and customer satisfaction and drive revenue growth.
• Maintain a qualified prospect pipeline sufficient to meet or exceed monthly quota performance.
• Stay knowledgeable about Comcast products and services to support sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Follow company standards and business professionalism.
• Maintain punctual, regular, and consistent attendance.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for its technology and services, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Comcast provides a range of benefits to eligible employees, with personalized options, expert guidance, and tools to support physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior