SMB Senior Account Executive, Comcast Business

Comcast • Ridgeland, MS

3d

About The Position

The SMB Senior Account Executive sells Comcast Business Internet, Data, Video, and Voice services to small and mid-size businesses, with an emphasis on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role develops new business through prospecting and territory management, consultatively identifies customer communication needs, and presents Comcast solutions in person. The position is accountable for sales, revenue, customer satisfaction, and assigned financial, unit, and business-quality objectives.

Requirements

• 5–7 years of relevant work experience.
• Bachelor’s degree preferred; Comcast may also consider some combination of coursework and experience, or extensive related professional experience.
• Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

• Bachelor’s degree.
• Experience selling advanced communications solutions such as PRI, Hosted PBX, and multi-location services.

Responsibilities

• Develop a territory, including local business partnerships, organizational affiliations, and Comcast positioning and brand.
• Acquire new small and mid-size business customers for Comcast Commercial Internet, Video, and Voice services.
• Generate leads through cold calling, canvassing, customer referrals, and partner relationships.
• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Promote bundled products and recommend solutions that address customers’ communication needs, including PRI, Hosted PBX, and multi-location opportunities.
• Manage a territory with a high level of activity and a comprehensive business plan.
• Maintain qualified prospect pipelines to support monthly quota performance and above.
• Maintain quality sales records and prepare sales and activity reports as required.
• Work with technical, customer service, and support teams to ensure end-to-end customer sales and satisfaction and drive revenue growth.
• Remain knowledgeable about Comcast products, services, competitors, and emerging technologies.
• Achieve and exceed assigned sales, financial, unit, and business-quality objectives.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Adhere to company standards and business professionalism, and maintain punctual, regular, and consistent attendance.
• Follow Comcast Operating Principles, put customers first, contribute to the Net Promoter System, work collaboratively, support inclusion, and drive results and growth.
• Perform other duties and responsibilities as assigned.

Benefits

• Commission potential for eligible sales positions, with the opportunity for earnings above targeted compensation for sales overachievement.
• Benefits for eligible employees, with options and support intended to address physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior