SMB Senior Account Executive, Comcast Business

Comcast Resume • Woodbridge, VA

1d • $59,888 - $109,888

About The Position

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing primarily on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services, promote bundled products, and work to exceed financial and unit targets. Stay informed about competitors and emerging technologies to position Comcast Business Services effectively.

The role includes developing and managing a territory, prospecting for new customers, maintaining a qualified sales pipeline, and collaborating with technical, customer service, and other support teams to provide a positive customer experience and drive revenue growth. The position also requires maintaining sales records, preparing reports, meeting sales and business-quality objectives, and following company standards and professionalism expectations. A bachelor's degree is preferred, though Comcast may also consider relevant coursework, experience, or extensive related professional experience.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree is preferred; Comcast may consider coursework and experience or extensive related professional experience instead.
• Skills in adaptability, communication, critical thinking and problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Develop a territory, including local business partnerships and organizational affiliations, and enhance Comcast's local positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive Comcast experience.
• Acquire new small and mid-size business customers for Comcast Commercial Internet, Video, and Voice services.
• Generate leads through prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Sell advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.
• Use a consultative process to identify improvements that help prospects communicate more effectively internally and with their customers.
• Manage a territory with a high level of activity and a comprehensive business plan.
• Collaborate with technical, customer service, and related support teams to support end-to-end customer sales and satisfaction and drive revenue growth.
• Maintain a qualified prospect pipeline sufficient to meet or exceed monthly quota performance.
• Stay knowledgeable about Comcast products and services to support sales efforts.
• Achieve and exceed assigned sales and business-quality objectives.
• Adhere to company standards and business professionalism expectations.
• Maintain punctual, regular, and consistent attendance.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast technology and products, work collaboratively, participate in the Net Promoter System, drive results, support inclusion, and act in the interests of customers, colleagues, investors, and communities.
• Perform other duties and responsibilities as assigned.

Benefits

• Comcast provides benefits to eligible employees, with options and resources intended to support employees physically, financially, and emotionally. Details are available in the compensation and benefits summary on Comcast's careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior