Senior Account Executive, Comcast Business

Comcast • Jacksonville, FL

3d

About The Position

Sell Comcast Business Internet, Data, Video, Voice, and connectivity services to small and mid-sized businesses, with a focus on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role drives new business acquisition, manages an assigned territory, and uses a consultative sales approach to identify customer needs and recommend solutions. It includes delivering face-to-face sales presentations, promoting bundled products, maintaining a qualified sales pipeline, and working to exceed financial, unit, and quality performance targets.

The Senior Account Executive builds relationships with local businesses, community organizations, and strategic partners to grow the territory and strengthen the Comcast Business brand. The role requires knowledge of Comcast Business products, services, industry trends, competitors, and emerging technologies. The employee collaborates with technical, customer success, and support teams to provide a strong customer experience and support long-term revenue growth, while maintaining accurate sales records and reports.

Employees are expected to follow Comcast's Operating Principles, put customers first, learn and advocate for Comcast technology and digital tools, work collaboratively, participate in the Net Promoter System, drive results, support inclusion, and act with integrity. Compensation includes a base pay of $55,000 and total target compensation of $105,000, consisting of base pay plus targeted commission; sales compensation may provide additional upside for employees who exceed targets. Comcast provides benefits to eligible employees. A bachelor's degree is preferred, though equivalent coursework and experience or extensive related professional experience may also be considered. Relevant work experience is 5–7 years.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree preferred; Comcast may also consider coursework and experience or extensive related professional experience.
• Ability to sell business internet, video, voice, connectivity, and advanced communications solutions.
• Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to prospect, manage a territory, build relationships, maintain a sales pipeline, and achieve sales objectives.

Nice To Haves

• Bachelor's degree.
• Experience with advanced communications solutions such as PRI, Hosted PBX, and multi-location business opportunities.

Responsibilities

• Sell Comcast Business Internet, Video, Voice, and connectivity solutions to small and mid-sized businesses.
• Generate new business opportunities through prospecting, networking, referrals, community engagement, and partner relationships.
• Manage an assigned territory through customer engagement, prospecting, and execution of a comprehensive business plan.
• Build relationships with local businesses, community organizations, and strategic partners to grow the territory and strengthen the Comcast Business brand.
• Maintain local business partnerships and organizational affiliations that enhance Comcast's reputation and market presence.
• Maintain a healthy pipeline of qualified sales opportunities and meet or exceed sales goals, business objectives, and quality metrics.
• Use a consultative sales approach to identify business challenges and recommend solutions.
• Consult with customers on advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.
• Deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Promote bundled products to provide customers with appropriate solutions.
• Stay current on Comcast Business products, services, industry trends, competitors, and emerging technologies.
• Deliver a strong customer experience and support customer satisfaction throughout the sales process.
• Collaborate with technical, customer success, and support teams to provide seamless customer experiences and support long-term revenue growth.
• Maintain accurate sales records and prepare sales activity and pipeline reports.
• Demonstrate professionalism, integrity, and commitment to Comcast's values in customer and business interactions.
• Maintain reliable attendance and participate in team activities, meetings, and customer engagements.
• Follow Comcast's Operating Principles, prioritize customers, participate in the Net Promoter System, collaborate, drive results, and support a culture of inclusion.
• Perform other duties and responsibilities as assigned.

Benefits

• Benefits are provided to eligible employees; details are available in Comcast's compensation and benefits summary.
• Commission opportunity under an applicable sales compensation plan, with potential earnings above targeted compensation for overachievement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior