About The Position

The Senior Account Executive sells Comcast Business Internet, Data, Video, and Voice services to small and mid-size businesses, with an emphasis on advanced communications solutions such as PRI, Hosted PBX, cloud-based voice, and multi-location services. The role uses a consultative sales approach to identify customer needs and recommend solutions that improve communication, productivity, and business outcomes. It is responsible for prospecting and acquiring new customers, managing a defined territory, maintaining a qualified sales pipeline, and meeting or exceeding sales and business quality objectives. The position also works with technical, customer service, and internal support teams to deliver customer solutions, maintain customer satisfaction, and support revenue growth. A bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Requirements

  • 5–7 years of relevant work experience.
  • Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
  • Skills include adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Sell Comcast Business Internet, Data, Video, and Voice services to small and mid-size businesses, including advanced communications solutions.
  • Use a consultative sales approach to identify opportunities that improve customers’ communication, productivity, and business outcomes.
  • Acquire new commercial customers for Comcast Internet, Video, and Voice solutions.
  • Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
  • Promote bundled products and recommend solutions suited to customer needs.
  • Own and strategically manage a defined territory using a data-driven, activity-based approach and a comprehensive business plan.
  • Develop local business partnerships and organizational affiliations, and enhance Comcast’s positioning and brand in the community.
  • Generate new business through outbound outreach, local networking, referrals, and partner relationships.
  • Maintain a robust pipeline of qualified prospects to meet and exceed monthly quota objectives.
  • Achieve and exceed assigned sales, financial, unit, and business quality objectives.
  • Foster customer satisfaction and long-term business relationships.
  • Collaborate with technical, customer service, and internal support teams to deliver end-to-end solutions and sustainable revenue growth.
  • Maintain knowledge of Comcast Business products, services, competitive conditions, and industry trends.
  • Maintain accurate sales records and prepare sales and activity reports as required.
  • Follow company standards, policies, and professional conduct expectations, and maintain punctual, regular, and consistent attendance.
  • Understand and apply Comcast’s Operating Principles; prioritize customer experience, teamwork, learning, results, inclusion, and ethical conduct.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Commission opportunity for eligible sales positions, with potential earnings above targeted compensation for employees who exceed sales targets.
  • Comcast benefits for eligible employees, with options and guidance intended to support employees physically, financially, and emotionally.
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