Comcast Business - Senior Manager, Small & Midsize Business Sales

Comcast • Branford, CT

4d

About The Position

Responsible for managing and monitoring a senior sales force that sells advanced commercial products to small-to-medium business customers, maximizing sales revenue, and meeting corporate objectives. The role ensures appropriate sales team staffing and training readiness, maintains expertise in Comcast Commercial products and services, and supports the team's success through planning, coaching, development, and performance management.

The position also oversees sales promotions, incentives, budgets, monthly forecasts, commissions, expenses, territory team structure, and coordination with other teams. Employees are expected to follow Comcast's Operating Principles, prioritize the customer experience, advocate for the company's technology and services, collaborate, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

The role requires regular, consistent, and punctual attendance and may involve nights, weekends, variable schedules, and overtime. Comcast provides eligible employees with benefits; details are available in the company's compensation and benefits summary.

Requirements

• 7–10 years of relevant work experience.
• Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Nice To Haves

• Bachelor's degree.
• Relevant certifications, if applicable.

Responsibilities

• Motivate the sales team to achieve sales and compliance results by educating sales professionals in sales-planning tactics that support customer business success.
• Maintain expertise in Comcast products and services to manage sales of Comcast Commercial services to small-to-medium business customers.
• Ensure a qualified and capable sales team through selection, training, development, appraisal, and motivation.
• Develop, plan, and coordinate sales promotions and incentives to meet business goals and objectives.
• Monitor employee performance and provide counseling and advice to support effectiveness and continued growth.
• Address personnel and performance issues in accordance with company policy.
• Review individual and group sales and performance records against business goals and objectives.
• Develop annual sales channel budgets and monthly forecasts for sales performance, commissions, expenses, and special projects.
• Oversee territory team structure and coordinate efforts with other teams and groups to ensure effectiveness and efficiency.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize the customer experience, advocate for products and digital tools, collaborate, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast provides an array of benefits to eligible employees, with options, expert guidance, and tools intended to support employees physically, financially, and emotionally. Further details are available in the compensation and benefits summary on the careers site.
• Eligible sales positions may receive commission under an applicable plan, with potential for earnings above targeted amounts for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior