Community Assistant Manager - Berkeley Heights

Cloudten Residential•Berkeley Heights, NJ

4d•$28 - $32•Onsite

About The Position

The Community Assistant Manager supports the daily operations of a multifamily residential community, including its financial, administrative, leasing, maintenance-coordination, and resident-service functions. The role works closely with the Community Manager to learn property operations and help ensure accurate records, regulatory compliance, resident satisfaction, and professional on-site operations. The position includes collecting and posting payments, preparing deposits and reports, reconciling accounts, processing invoices, and maintaining property management software. It also supports leasing and marketing, resident retention, move-in and move-out processes, inspections, and coordination of maintenance requests. The Assistant Manager provides guidance to the on-site team and assumes management responsibilities when the Community Manager is absent. The role is based at Berkeley Heights in Kent, Washington. Hourly pay is $28.00–$32.00, depending on experience, and the position is eligible for property-related leasing and renewal bonus opportunities.

Requirements

At least two years of property management, leasing, or related experience.
Proficiency in Microsoft Office Suite and property management software.
Valid driver’s license.
Strong understanding of state landlord-tenant laws, Fair Housing standards, and local regulations.
Strong communication, organizational, and leadership skills.
Ability to problem-solve and adapt to changing priorities.
Commitment to excellent customer service and resident satisfaction.
Knowledge of basic accounting principles and operational best practices.
High attention to detail, curiosity, proactivity, organization, self-sufficiency, strong communication, and technology aptitude.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling bank accounts; preparing financial reports; and processing invoices and payables.
Use property management software, enter required information accurately, and complete system updates and backups.
Work with the Community Manager to learn property management operations, including administrative and financial duties.
Help develop a cohesive on-site team that reflects the organization’s professionalism and quality.
Inspect common areas, apartments, and grounds to ensure cleanliness, safety, and compliance with building and health codes.
Assist with move-in and move-out administration, including apartment inspections.
Support financial and operational reporting requirements.
Collect rent and make timely deposits in accordance with state laws; serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings when necessary under the Community Manager’s guidance.
Maintain compliance with company accounting standards, including weekly and monthly reports.
Respond to leasing inquiries, conduct tours, showcase amenities, and promote available units.
Help prepare and maintain accurate leasing documents in compliance with Fair Housing laws.
Monitor competing properties and market conditions and recommend pricing and marketing strategies.
Support resident retention, lease renewals, and community engagement activities.
Provide support and guidance to the on-site team and address operational challenges.
Assume management responsibilities when the Community Manager is absent.
Ensure compliance with Fair Housing and other applicable regulations.
Respond promptly and professionally to resident service requests and concerns.
Ensure maintenance requests are completed within 24–48 hours and notify residents of delays.
Help prepare security deposit dispositions promptly after move-out in compliance with state security deposit laws.