Community Manager - Citrus Heights, CA

USA Properties Fund, Inc.•Citrus Heights, CA

8d•$33 - $36•Onsite

About The Position

USA Multifamily Management, Inc. is seeking a Community Manager for Vintage Oaks Senior Apartments, a 240-unit senior community in Citrus Heights, California. The Community Manager reports to the Regional Manager and is a non-exempt position with a Monday-through-Friday schedule. Flexibility is required to work overtime and weekends during lease-up. The stated pay range is $33–$36 per hour, depending on experience. The Community Manager supervises community staff and oversees daily property operations, resident relations, financial performance, marketing and leasing, regulatory compliance, and employee hiring and development. The role includes maintaining occupancy and budget benchmarks, managing rent and collections, coordinating property maintenance and safety, and meeting applicable affordable-housing program requirements.

Requirements

At least two years of on-site property management experience, including tax-credit knowledge.
Computer skills in Microsoft Word and Microsoft Excel.
Knowledge of YARDI Voyager.
Experience managing on-site staff and resources.
A successful track record of meeting property goals.
Low Income Housing Tax Credit experience.
Valid driver’s license and reliable transportation.
High school diploma or GED.

Responsibilities

Provide direct supervision to all community staff and ensure employees are accountable for their actions and work toward goals and timelines.
Reinforce safety policies and ensure community maintenance needs are met.
Handle resident complaints, concerns, and special requests while maintaining positive, professional communication.
Meet annual budget benchmarks, maintain occupancy, and ensure income meets or exceeds budget expectations.
Maintain rents at tax-credit maximums and regularly review aged receivables reports and collect outstanding balances from current and past residents.
Review and negotiate contracted expenses as directed by management or Asset Preservation.
Prepare monthly reports identifying significant income and expense variances and documenting property collection efforts.
Post resident rent payments and, where applicable, subsidy or housing rent payments.
Develop and maintain professional relationships with residents, vendors, and team members.
Monitor marketing efforts and develop strategies to meet short- and long-term marketing and leasing goals.
Conduct property tours and provide property-performance information to owners, investors, and regulatory agencies as required.
Lead periodic community meetings for residents.
Maintain compliance with general and property-specific regulations, including applicable LIHTC, Bond, MHP, MHSA, RHCP, and/or HOME program requirements.
Complete resident recertifications on time each month and ensure initial applications are completed within two weeks of the application date.
For mixed-income communities, maintain the applicable fraction for each building.
Interview and recommend candidates for vacant positions and ensure selected candidates are onboarded according to company policy.
Identify and leverage employee strengths, complete regular performance reviews and annual appraisals, and train and coach employees in their assigned responsibilities.
Approach work-related problems systematically and constructively, providing solutions and insight.

Benefits

Medical, dental, vision, and chiropractic insurance.
Paid time off, including holidays and eight hours of paid volunteer time per year.
Unpaid time off.
Bonus program eligibility.
Wellness incentive program.
401(k) retirement savings plan with company match.
Life insurance.
Pre-tax healthcare and dependent care flexible spending accounts.
Regular training opportunities and career development planning.
Tuition assistance and professional designation reimbursement.
Scholarship opportunity for dependents of full-time employees.
Employee referral bonus program.
Employee recognition and appreciation events.