Verizon Wireless Small Business Account Manager

Your Wireless Inc.•Americus, GA

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a Wireless Small Business Account Manager to support locations in Americus, Milledgeville, Macon, Dublin, and Vidalia, Georgia. The role introduces small and medium business customers to 5G products and services and presents end-to-end technology solutions tailored to their needs. Customer engagement takes place in retail stores, digitally, and through outbound prospecting and customer visits. The account manager generates and grows small-business accounts through prospecting, networking, leads, referrals, and partnerships with Consumer Retail Sales Representatives. The position also involves servicing existing customers, using solutions-based selling, and tracking, forecasting, and managing a sales pipeline and book of business with sales enablement tools. Account managers manage Salesforce, engage with Verizon campaigns, lead weekly call blitzes, review performance with leadership, track sales progress, meet monthly targets, hold one-on-one meetings with District Managers, and provide region-wide updates. Compensation includes base pay, sales bonuses, and incentives tied to performance and sales volume, with unlimited commission opportunity described.

Requirements

  • At least 3 years of experience in a similar role in a retail environment; experience with Verizon Wireless or another wireless business and managing a team for performance is preferred within this requirement.
  • At least 1 year of outside sales experience.
  • At least 3 years of experience in a retail sales environment.
  • Proven ability to lead, coach, and inspire employees and others.
  • High school diploma or equivalent required.
  • Ability to understand, explain, and break down behaviors that drive key performance metrics.
  • High proficiency with technology, including cellular devices, computers, point-of-sale systems, and Microsoft Office suite.
  • Proof of achievement in prior sales and leadership roles.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel among locations in the assigned district as business needs dictate.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays with a flexible schedule.
  • Must be at least 18 years old and able to provide proof of eligibility to work in the United States.

Nice To Haves

  • Bachelor’s degree preferred.
  • Spanish bilingual ability is a plus.

Responsibilities

  • Introduce small and medium business customers to 5G products and services that address their business needs.
  • Engage with customers in retail stores, digitally, and through outbound prospecting.
  • Present end-to-end technology solutions and use solutions-based selling to address customer business problems.
  • Generate new business through prospecting, networking, leads, and referrals.
  • Partner with and mentor Consumer Retail Sales Representatives to drive small-business results through the retail channel.
  • Acquire and retain accounts in the small-business segment.
  • Conduct outbound sales prospecting and customer visits.
  • Service the needs of the existing customer base.
  • Use sales enablement systems and tools to track and forecast sales and manage the pipeline and book of business.
  • Manage Salesforce and engage with Verizon campaigns daily.
  • Lead weekly call blitzes, review performance with leadership, and track sales progress.
  • Meet monthly sales targets, lead one-on-one meetings with District Managers, and provide region-wide updates.
  • Travel to assigned district locations as business needs dictate.

Benefits

  • Strong base pay and a bonus program based on overall performance KPIs and location sales volume.
  • Flexible work schedule.
  • 401(k) savings program.
  • Healthcare program.
  • Paid time off: 5 days in year one, 10 days in year two, and 15 days per year from year four onward.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Sales contests offering prizes and trips throughout the year.
  • Opportunities for career growth within the company.
  • Fun working atmosphere.
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