Small Business Account Manager

Hub International Insurance • Denver, CO

5d • Hybrid

About The Position

The Small Business Account Manager is responsible for servicing and retaining commercial lines insurance clients on a diversified team. The role manages a book of commercial accounts and coordinates the processing of new and renewal business, working with producers, clients, insurance companies, and other representatives to meet client needs and company requirements. This is a hybrid position requiring four days per week in the office.

The account manager prepares quotations and client proposals, completes and uploads applications, reviews new policies for accuracy, processes endorsements, renewals, invoices, credits, and cancellations, and maintains account files. The role also gathers underwriting and pricing data, generates reports, pursues professional studies and continuing education, maintains industry knowledge, and assists with training other employees.

HUB provides structured training, licensing support, ongoing development, competitive pay, comprehensive benefits, and opportunities for career growth. The expected salary range is $65,000–$80,000 annually; actual compensation may depend on skills, experience, work location, and the scope and level of the position.

Requirements

• Current Property/Casualty Insurance License.
• 4–7 years of brokerage experience.
• High school diploma required.
• Ability to understand and analyze insurance coverages, forms, and policies.
• Above-average math skills.
• Strong written, oral, and phone communication skills.
• Ability to organize, set, and maintain priorities.
• Basic knowledge or experience with an agency management system.
• Strong working knowledge of Microsoft Office.

Nice To Haves

• College degree preferred.

Responsibilities

• Maintain a book of commercial accounts.
• Coordinate the processing of commercial lines new and renewal business.
• Work with producers to align with HUB International corporate goals, carrier requirements, and client needs.
• Prepare quotations and new client proposals.
• Complete new business applications, upload applications using the appropriate company automation system, and follow them through to policy issue.
• Review all new policies for accuracy.
• Process endorsements and renewals through communication with clients and insurance companies.
• Process invoices and credits for agency-billed business.
• Process cancellations according to the procedure manual.
• Pursue professional studies and stay familiar with industry trends and new insurance products.
• Improve and refine professional skills through continuing education.
• Maintain account files in accordance with established procedures.
• Gather underwriting, pricing, and supporting data for preparation of submissions.
• Generate applicable reports.
• Establish and maintain good working relationships with company sales representatives, service centers, and underwriting and claim representatives.
• Assist in training other employees.

Benefits

• Competitive pay.
• Health, dental, vision, life, and disability insurance.
• Flexible spending account (FSA) and health savings account (HSA).
• 401(k) accounts and retirement savings matching.
• Paid time off, including vacation, sick, and personal days.
• Eligible bonuses, equity, and commissions for some positions.
• Company-paid life and disability plans.
• Paid parental leave.
• Wellbeing program.
• Structured training, licensing support, and ongoing development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED