Sales Manager

LM SERVICES CORPORATION GROUP • St. Louis, MO

7d

About The Position

The Sales Manager solicits new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication. The role prepares customer correspondence, internal booking reports, and file maintenance, and participates in daily RevMax meetings, pre-convention meetings, training, and other sales-related meetings as required. The Sales Manager works with other hotel departments to provide quality customer service and attends trade shows, community events, and industry meetings. The position also develops and maintains knowledge of market trends, competition, and customers.

Supportive duties may include professionally representing the hotel in community and industry organizations and events, participating as a team player with all departments, and assisting with reports and competition data collection. The manager determines the time devoted to supportive duties based on hotel requirements.

Requirements

• Must be able to speak, read, write, and understand the primary language or languages used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Good verbal and written communication skills.
• Ability to work in a team environment, acting as a team leader, with minimal direct supervision.
• Knowledge of all hotel departments.
• Ability to communicate customer needs and resolve complaints independently.
• Ability to establish and master goals.
• Ability to identify and develop accounts.
• Computer skills, including accounting programs, Microsoft Word, Excel, and Delphi.
• Math skills and budgetary analysis capabilities.
• At least 1 year of experience in hotel sales.

Responsibilities

• Solicit new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
• Prepare customer correspondence, internal booking reports, and maintain files.
• Participate in daily RevMax meetings, pre-convention meetings, training, and other sales-related meetings as required.
• Work with other hotel departments to provide quality service to customers.
• Attend trade shows, community events, and industry meetings.
• Develop and maintain knowledge of market trends, competition, and customers.
• Represent the hotel professionally in community and industry organizations and events.
• Participate as a team player with all departments.
• Assist with reports and competition data collection.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed