Wireless Sales Manager - W3806/W1473

OSL Retail Services Inc•Fairmont, MN
•$50,000 - $65,000•Onsite

About The Position

The Wireless Sales Manager is a team lead responsible for advancing sales objectives, developing and managing a team of Mobile Experts, and ensuring customers receive personalized service. The role focuses on sales performance, coaching, scheduling, employee onboarding and offboarding, and operational and product training. The manager collaborates with leadership on action plans to support KPIs and may work alongside the team to support sales initiatives. The position requires full-time availability, including days, evenings, weekends, and holidays, and travel to assigned store locations during operational hours.

Requirements

  • At least 1 year of experience in a management role.
  • Full-time availability, including days, evenings, weekends, and holidays.
  • Ability to lift 30–50 pounds and stand or walk for extensive periods.
  • Own a vehicle and be able to travel to store locations during operational hours.
  • Understanding of sales and customer service fundamentals.
  • Track record of leading teams that exceeded sales targets and quotas.
  • Ability to manage budgets, forecast sales, and manage merchandising and retail metrics.
  • Ability to motivate and lead a team.
  • Ability to understand customer needs and deliver exceptional service.
  • Ability to address and resolve challenges quickly.

Responsibilities

  • Understand customer needs and provide tailored product solutions to drive sales.
  • Lead, coach, motivate, and manage team members' performance goals.
  • Collaborate with leadership on strategic action plans to support KPIs.
  • Achieve OSL targets and key performance indicators.
  • Coordinate weekly team schedules to ensure sufficient staffing across stores.
  • Train teams on operational guidelines, carriers, and product knowledge.
  • Onboard and offboard employees.
  • Participate in required training, including personal and professional development.
  • Contribute to sales initiatives and work alongside the team when needed.

Benefits

  • Competitive annual salary of $50,000–$65,000, with potential additional performance-based earnings.
  • Comprehensive benefits, including full health and dental coverage.
  • On-the-job training and career advancement opportunities.
  • Employee referral program.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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