Sales Engineer Jobs

About The Position

Requirements

• Bachelor’s degree in engineering, science, or a related field.
• At least 3 years of experience in a medical device field clinical role.
• Experience working on FDA pre-market or post-market trials.
• Knowledge of cardiovascular anatomy and cardiac catheterization lab procedures.
• Ability to build and maintain relationships with physicians and hospital staff as a technical advisor and drive clinical activity.
• Willingness and ability to obtain and maintain required vaccinations, vendor credentials, and other hospital access requirements in accordance with facility policies.
• Strong clinical and technical aptitude, with the ability to understand and support complex medical devices and procedures.
• Adaptability and effectiveness in a fast-paced, early-stage company environment.
• Willingness and ability to work remotely from a home office.
• Willingness and ability to travel domestically and internationally.

Nice To Haves

• Sound judgment and effective real-time decision-making during clinical case support.
• Composure, clear communication, and professionalism in high-pressure and time-sensitive situations.
• High accountability, responsiveness, and ownership in supporting team needs and clinical trial success.
• Sound business judgment and resourcefulness within the budgetary constraints of an early-stage company.
• Current knowledge of relevant clinical literature, emerging technologies, and industry developments.
• Computer proficiency, including Microsoft Office applications such as Excel, Word, and Outlook.

Responsibilities

• Drive and encourage study enrollment by supporting sites with inclusion/exclusion criteria and protocol-related questions, identifying barriers, and implementing solutions.
• Ensure quality data acquisition during clinical cases and follow-up, including capturing procedure notes and feedback on techniques and tips.
• Maintain knowledge of clinical sites and assess physician interests, experience, and capabilities to support clinical engagement and study execution.
• Support clinical cases in alignment with training requirements, Instructions for Use (IFU), and study protocols.
• Train and mentor clinical staff on technical procedures, device operation, catheterization lab knowledge, and procedural knowledge.
• Support development and continuous improvement of study training materials and procedural resources, including trial tip cards, worksheets, and data collection tools.
• Conduct device and procedural training during onsite visits, investigator meetings, and other clinical engagements.
• Provide field-based clinical case support throughout the clinical trial lifecycle, transition to clinical sales support upon commercialization, and communicate site and case experiences to management and cross-functional teams.
• Ensure accurate investigational device accountability at clinical sites and in Kardion FCE records; guide sites on returned products and product complaints as needed.
• Coordinate with the FCE Manager on product ordering, inventory management, and case supply requirements; support RMA and site billing processes.
• Collect and communicate clinical site feedback on product performance and identify opportunities for engineering improvements, product enhancements, and design modifications.
• Develop and maintain expertise in investigational and commercially available products; serve as a technical and clinical resource for device operation and in-case troubleshooting, escalating issues to Kardion as needed.
• Comply with company travel and expense policies and submit expense reports accurately and on time.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Paid time off