Inside Sales Engineer

Mettler Toledo • Columbia, MD

5d

About The Position

The Inside Sales Engineer develops leads by researching new contacts and service history within targeted installed-base accounts, executes inside sales campaigns, and promptly shares lead information with Account Managers. The role supports service sales campaigns through contact identification, campaign organization, and quotation development. It manages campaign details—including target lists, marketing content, and communications—and tracks activity and outcomes in the CRM, making recommendations for future programs.

The position builds relationships with prospects and customers through phone, online meetings, and email; coordinates communications with Account Managers; processes leads promptly; and provides basic technical information about AutoChem service offerings. The employee develops technical and application proficiency with METTLER TOLEDO AutoChem products and services and reports progress or issues weekly through the CRM. Other duties may be assigned.

Requirements

• Bachelor's degree in a science, engineering, chemistry, or business field, or an equivalent combination of work experience and education in a similar field.
• One to two years of industry experience in sales or marketing involving direct verbal and written customer communication.
• Excellent organization, time-management, and multitasking skills.
• Open and effective communication style, strong people skills, and ability to interact with individuals working with high-value technology-based products and solutions.
• Ability to work cooperatively as part of a team and focus on objectives with minimal direct supervision.
• Analytical, assertive, creative, and effective problem-solving skills.
• Solid database skills and proficiency with online tools.
• Working knowledge of CRM systems, especially in B2B business.

Nice To Haves

• Knowledge and experience in consultative selling.
• SAP knowledge.

Responsibilities

• Research new contacts and service history within targeted installed-base accounts to develop leads.
• Execute inside sales campaigns and provide Account Managers with timely visibility into leads.
• Support service Account Managers with campaign initiatives, including identifying contacts, organizing campaigns, and building quotations.
• Track activities in the CRM and manage campaign details, including target lists, marketing content, and communication scripts or emails.
• Execute campaigns, track results in the CRM, and recommend future programs.
• Support and communicate with service sales and build effective relationships.
• Collaborate with Account Managers on communications with suspects, prospects, and customers.
• Build rapport with prospects by phone, online meetings, and email.
• Process leads on a timely basis.
• Provide basic technical information and explanations for AutoChem service product offerings.
• Develop technical and application proficiency with METTLER TOLEDO AutoChem products and service products.
• Report progress and issues weekly using the CRM system.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting on the date of hire.
• 401(k) savings plan with company matching, starting on the date of hire.
• Tuition reimbursement.
• Perks and discounts.
• Parental and caregiver leave programs.
• Paid time off.
• Flexible spending.
• Short- and long-term disability coverage.
• Basic life insurance.
• Business travel insurance.
• Employee Assistance Program.
• Domestic partner benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level