Inside Sales Engineer
About The Position
Carrier Global Corporation is seeking a highly motivated, results-driven professional to join its Syracuse, New York office. The role supports the Commercial Strategic Accounts Sales organization by providing pre-sale and post-sale assistance to top-tier customers. The successful candidate will work in a dynamic environment, communicate effectively with colleagues, and address issues openly. The position involves developing HVAC solutions from job-site surveys, plans, and specifications; selecting equipment; providing technical sales support; and responding to requests for quotations. The role also supports Sales Managers and Sales Coordinators with new and existing accounts and product introductions, while coordinating across customers and internal functions.
Requirements
- High school diploma or GED.
- At least 5 years of HVAC industry experience.
- Willingness to travel domestically up to 5%.
- Strong technical skills and business understanding.
- Self-starter with strong self-direction and interpersonal and influencing skills to work across Carrier and with customers.
Nice To Haves
- Bachelor’s degree.
- HVAC experience or knowledge of HVAC designs; commercial applied equipment experience is a plus.
- Sense of urgency, self-initiative, dedication, and ownership.
- Strong written and verbal interpersonal skills and ability to work with external customers and cross-functional sales, engineering, manufacturing, and marketing teams.
- Outstanding follow-up and follow-through skills.
- Highly organized, attentive to detail, and able to prioritize multiple priorities.
- Strong customer-service orientation.
- Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Responsibilities
- Review job-site surveys, plans, and specifications to develop HVAC system solutions.
- Communicate requirements professionally and effectively with customers and internal teams.
- Adapt to customer-specific requirements.
- Provide HVAC equipment selections for new installations and replacements.
- Provide technical support for sales of commercial air conditioning systems to customers and their consulting engineers.
- Seek new business opportunities by responding to requests for quotations for new and existing customers.
- Coordinate across multiple functions, maintain composure in fast-paced situations, and make decisions in a fast-paced environment.
- Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products.
Benefits
- Medical, dental, and vision coverage.
- Wellness incentives.
- Retirement benefits.
- Paid vacation, up to 15 days.
- Paid sick days, up to 5 days.
- Paid personal leave, up to 5 days.
- Paid holidays, up to 13 days.
- Birth and adoption leave.
- Parental leave.
- Family and medical leave.
- Bereavement leave.
- Jury duty leave.
- Military leave.
- Purchased vacation.
- Short-term and long-term disability.
- Life insurance and accidental death and dismemberment coverage.
- Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
- Tuition assistance.
- Potential short-term cash incentives, subject to plan requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
