Retail Associate Jobs

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About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related products, and contributes to the success of the department. The role also includes fulfillment and other duties as necessary. Colleagues help serve digital and in-store customers, maintain fragrance inventory and displays, support sales events, and follow safety, hygiene, asset protection, and inventory-control procedures. The position requires a high school diploma or equivalent and 1–2 years of related experience. It involves a flexible retail schedule that may include days, evenings, weekends, and holidays, along with frequent standing, moving, lifting, reaching, and use of computers and retail equipment.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Strong interpersonal skills and the ability to communicate and share information with diverse customers and peers.
  • Resourcefulness and ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to stand for at least two consecutive hours and perform frequent lifting, moving, reaching, stooping, kneeling, crouching, and ladder climbing; must be able to lift at least 50 pounds.
  • Color vision.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide exceptional customer service to in-store and digital customers, partnering with others when necessary.
  • Explain and demonstrate fragrances through direct application or card application.
  • Partner with the Fragrance Counter Manager or CSX Manager on inventory and other inaccuracies.
  • Attend product training classes and seminars.
  • Present, organize, store, and replenish stock appropriately.
  • Participate in pre-selling and sales-driving events to maximize sales.
  • Process new receipts, damages, testers, and returns to vendors in a timely manner.
  • Keep the work area free from hazards and work safely.
  • Follow asset protection, inventory control, compliance, shortage-prevention, and hygiene procedures.
  • Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
  • Maintain dependable attendance and punctuality.
  • Fulfill orders and perform other duties as necessary.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice

Career Resources

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