Seasonal Retail Commission Sales Associate - Fine Jewelry, Moreno Valley
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use your knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with colleagues to achieve department goals and operational excellence. Daily work includes preparing and organizing the sales floor, reviewing goals and product information, welcoming and assisting customers, maintaining stock and merchandise presentation, updating signs and pricing, replenishing and moving merchandise, and sharing loyalty benefits. The role also involves using point-of-sale technology and digital tools, meeting Client and Protection plan goals, acquiring new customers, and supporting customer transactions.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and Client and Protection plan goals.
Responsibilities
- Provide welcoming, personalized customer service and create lasting customer relationships.
- Use product knowledge to educate customers and recommend fine jewelry and watches suited to their preferences and budgets.
- Meet and surpass daily sales goals through exceptional service and consultative selling.
- Promote loyalty, warranty, and protection plans and share loyalty program benefits.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Use clientele tools to promote offers, product launches, and customer loyalty.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
- Maintain an organized, clean, and shoppable sales floor, including updating signs and pricing.
- Ensure merchandise security, accuracy, and asset protection compliance.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Participate in sales events, vendor training, and ongoing product education.
- Collaborate with colleagues to support special events, sales goals, and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
